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Jenkins Kia of Crystal River

Crystal River, FL

4.7
3,480 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! We streamline everything we do for maximize efficiency to save you time and money. In fact, it’s our straightforward, no-nonsense approach to business that continues to bring our customers back time and time again. We are a locally owned, family business and our focus is on building lifelong customer relationships. Our customers come from across the region to shop with us, including Beverly Hills, Crystal River, Ocala, Spring Hill, Brooksville, Lecanto, Inverness, and Gainesville, FL. We are proud to be the one-stop shop for all things Kia in the area.
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1850 SE Us Highway 19

Crystal River, FL

34429

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Showing 3,480 reviews

September 14, 2023

A lot of Soul-searching should be done with car salesman. I truly know how and why car salesman get their less than Humane reputation. When you find out that the funds you thought you had, were not there, ma More

by Dogmom4#2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher Westfall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ingram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bailey
Sep 15, 2023 -

Jenkins Kia of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. I would like the opportunity to resolve your concerns. Please contact me at 352-564-8668 ext. 5252. Thank you, Jaimie Cummings Customer Relations Manager

September 14, 2023

I brought my 2017 Kia in for service because the motor blew at 52,000 miles. The car has has a 10 year 100,000 mile power train warranty. Kia declined the warrant because I did not keep my oil change reco More

by OLDIRONHOTRODS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda Boehmer
Sep 15, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

September 14, 2023

steve went above and beyond to help me out could of not been more helpful More

by tcrowleys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Fasano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda Boehmer
Sep 15, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Steve provided you with excellent service!

September 13, 2023

Beautiful cars! I love my new Subaru. Syed was very patient and made the test drive easy and safe. He did a great job getting my insurance and registration switch More

by Barbmatty53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Jaffary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Russ
Sep 14, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Syed provided you with excellent service!

September 13, 2023

Is always a no brainer to bring my car here. The exquisite service and service time are always fast More

by SANDYDELOSRIOS74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

September 13, 2023

Absolutely love Kia and Citrus county. Devon is our favorite guy. Thank God he’s back he’s the best. More

by SUZANNE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Devin provided you with excellent service!

September 12, 2023

Excellent. Dave had me in on time and let me know updates on status. Customer service was everything it should be. More

by D.CHATMANBYRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold
Sep 13, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

September 12, 2023

I had a recall appointment 2 months ago. I was told I would get a call to schedule when the parts came in. I received the call with a promise of a tank of gas if I schedule the appointment. More

by CHISEY828
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Gillespie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Jenkins Kia of Crystal River responded

I sincerely apologize for your negative experience. I would like the opportunity to regain your trust in us. Please contact me at 352-564-8668 ext. 5252. Sincerely, Jaimie Cummings, Customer Relations Manager

September 09, 2023

the staff is very friendly and courteous. the waiting area is comfortable and has good ammenities More

by WARP.EIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

September 09, 2023

Very personable and helpful. Devon was superb and listened to my individual needs. He did not try to get me to buy anything additional and provided the exact services that I need More

by Lori.romano71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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