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Jenkins Kia of Crystal River

Crystal River, FL

4.7
3,479 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! We streamline everything we do for maximize efficiency to save you time and money. In fact, it’s our straightforward, no-nonsense approach to business that continues to bring our customers back time and time again. We are a locally owned, family business and our focus is on building lifelong customer relationships. Our customers come from across the region to shop with us, including Beverly Hills, Crystal River, Ocala, Spring Hill, Brooksville, Lecanto, Inverness, and Gainesville, FL. We are proud to be the one-stop shop for all things Kia in the area.
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1850 SE Us Highway 19

Crystal River, FL

34429

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Showing 3,479 reviews

September 20, 2023

Everybody there was kind and courteous clean dealership. Good people to work with you have a very good crew. More

by papabundy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Russ, Nancy Mangold, Don New, Rhonda Boehmer
Sep 21, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

September 19, 2023

We had the best experience buying a vehicle in a very long time with everyone at the dealership More

by angiebarrett305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bailey
Sep 20, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

September 19, 2023

The staff was very accommodating and awesome. Very welcoming, courteous and friendly. Very nice well-kept facility. More

by JOHN.H.TUREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Russ, Kevin Bell
Sep 20, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your continued business! We appreciate your taking the time to tell us about your experience.

September 17, 2023

My experience with this dealership was the worst I ever experienced. I have been buying car from this location for about 20 years, never again. Salesman and sales manager are typical fast talking price cha More

by JHDCCOP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Ingram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Russ, Kevin Bell
Sep 18, 2023 -

Jenkins Kia of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. Feel free to contact me with any further concerns. Thank you, Jaimie Cummings Customer Relations Manager

September 17, 2023

steve went above and beyond to make sure my car was repaired on time and the whole service staff did a great job More

by tcrowleys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

September 16, 2023

I brought my Telluride in for a oil change was treated very well.. the the next day I have three different surveys in my inbox. That’s excessive,, More

by jimlewis615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold
Sep 18, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your patronage and feedback!

September 16, 2023

Very disappointed in our experience here. Been trying to get ahold of someone for weeks about an oil leak we’ve had since purchase. All leaks were supposed to be repaired before we picked the More

by mjlucas2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
General manager
Sep 18, 2023 -

Jenkins Kia of Crystal River responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Jaimie Cummings, Customer Relations Manager, 352-564-8668 ext. 5252.

September 15, 2023

I bought my daughter her first car. she just turned 16 and she was so excited. They Darien made our experience short and sweet and was super helpful!!! everybody there was great!! Could More

by christinastiglitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darien Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

September 15, 2023

I have no idea who Denzel Crabtree is, but Kevin and Timmy were awesome and I would definetaly request Kevin's help next time I purchase or trade my cars in.!!! More

by LIZ24
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bell
Sep 18, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

September 14, 2023

A lot of Soul-searching should be done with car salesman. I truly know how and why car salesman get their less than Humane reputation. When you find out that the funds you thought you had, were not there, ma More

by Dogmom4#2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher Westfall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ingram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bailey
Sep 15, 2023 -

Jenkins Kia of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. I would like the opportunity to resolve your concerns. Please contact me at 352-564-8668 ext. 5252. Thank you, Jaimie Cummings Customer Relations Manager

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