Jenkins Kia of Crystal River

When we bought our 2011 Kia Sedona, we were told by the salesman that there was paint damage to the front bumper due to a minor accident. We submitted a list of items to be done, The salesman came to me salesman that there was paint damage to the front bumper due to a minor accident. We submitted a list of items to be done, The salesman came to me while I was in the Service area, and at that time the front bumper was not going to be repaired because it was too costly. At that time, Ms. Lisa Parisi came by to ask me how I liked the van and to congratulate me on the purchase. During our conversation we discussed the work being done which I was satisfied with, except for the salesman's refusal to repair and paint the front bumper. Ms. Parisi immediately went to the Service person who was working on my van. Very shortly afterward, Ms. Parisi returned and told me the front bumper would be repaired and painted. I was not happy with the experience until Ms. Parisi corrected the problem, which made my experience with Kia outstanding. Ms. Parisi is an asset to your dealership and is to be commended for going the "extra mile". You can be sure that due to personnel like Ms. Parisi, I will be returning to your Service Dept. in the future, and will not hesitate to recommend it to all my friends. Robert J. Scuderi More

Overall it was a stress free process compared to other car purchases over the years. Got the car we wanted,wife is happy so I'm happy. you know how that goes. We were treated with respect by a team of car purchases over the years. Got the car we wanted,wife is happy so I'm happy. you know how that goes. We were treated with respect by a team of courteous & friendly members of the sales team. Never felt pressured & three weeks after the signing were could not be happier. Great job Mike Clark. Thanks More

This is probably the 40th car I've bought and I have to say this was the best experience ever. The guys were informed on the vehicle, professional at all times, fun to deal with and worked hard to get m to say this was the best experience ever. The guys were informed on the vehicle, professional at all times, fun to deal with and worked hard to get me the deal I wanted. I can't say enough about this experience. This my second buy at Citrus Kia and will be my dealer again in the future. Thank you to all at Cituss Kia. You guys get 5 stars from me! More

Overall friendly experience. Employees bent over backwards to help me keep payments within my price-range. When I purchased the car it had not yet been detailed, but I was advised to bring it back a backwards to help me keep payments within my price-range. When I purchased the car it had not yet been detailed, but I was advised to bring it back at my first available opportunity to have the process completed. More

very happy with the people i dealt at this dealership,cortious,professional,very satisfied,good cust. service,excelent,would recommend highly,they go the extra mile dealership,cortious,professional,very satisfied,good cust. service,excelent,would recommend highly,they go the extra mile More

I would like to thank Mr. Keegan and Mr. Reyes for their concern and assistance in working out a trade on my vehicle and organizing the necessary documents in order for me to purchase the used Dodge Dakota concern and assistance in working out a trade on my vehicle and organizing the necessary documents in order for me to purchase the used Dodge Dakota truck I wanted. The transaction was handled quickly and efficiently. Mr. Keegan was very helpful pointing out various features of the truck and helping to transfer a rather large amount of "stuff" from my vehicle to the truck. Several members of the staff stopped to talk to me or assist me while I was waiting for Mr. Keegan. Overall, I would definitely recommend Citrus Kia for their friendliness as well as the business-like manner in which they handled my transaction More

I just got home from buying a new Kia Soul from Joe Slater.at Citrus Kia. Buying the car from Joe was a great experience. He was very helpful. I told Joe what price range I was looking for and what Slater.at Citrus Kia. Buying the car from Joe was a great experience. He was very helpful. I told Joe what price range I was looking for and what monthly payments I was willing to pay. He took me over to the 2014 Kia Soul that I really liked, we took it for a drive and that sold it for me. After the sale, he showed me where all the lights,etc were and how to use all the instruments in the car. That was really important when buying a new car needless to say, because all the new gadgets are not the same in your previous car. I am very happy that Joe was and is a great salesperson for the company. He made my car buying experience a great one. Thank you Joe. More

I PURCHASED MY CAR APPROX 2 YEARS AGO AND HAVE 25,000 MILES ON IT. THE CAR HAS BEEN SERVICED BY CITRUS KIA FROM THE START. THEY HAVE BEEN GREAT AND HAVE ALWAYS BEEN THERE WHEN NEEDED. THEY EXPLAIN AVE MILES ON IT. THE CAR HAS BEEN SERVICED BY CITRUS KIA FROM THE START. THEY HAVE BEEN GREAT AND HAVE ALWAYS BEEN THERE WHEN NEEDED. THEY EXPLAIN AVERTHING THAT HAS TO BE DONE AND DO IT. THEY HAVE COME OUT ONE TIME WHEN THE CAR WOULD NOT TURN OVER AND START. I HAVE RECOMMENDED SEVERAL FRIENDS WHO ALL TELL ME HOW GREAT THEY ARE. I AM 82 YEARS OLD AND HAVE OWNED MANY CARS, DEALT WITH MANY SERVICE MANAGERS, THERE IS NO SERVICE MANAGER AT ANOTHER DEALER THAT CAN COME CLOSE TO THE KIA GENERAL MANAGER. WHEN YOU PURCHASE AT KIA, YOU BECOME A FAMILY MEMBER AND ARE TREATED AS SUCH. I AM VERY HAPPY HERE AND WILL STAY. More