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Jenkins Kia of Crystal River

Crystal River, FL

4.7
3,477 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! We streamline everything we do for maximize efficiency to save you time and money. In fact, it’s our straightforward, no-nonsense approach to business that continues to bring our customers back time and time again. We are a locally owned, family business and our focus is on building lifelong customer relationships. Our customers come from across the region to shop with us, including Beverly Hills, Crystal River, Ocala, Spring Hill, Brooksville, Lecanto, Inverness, and Gainesville, FL. We are proud to be the one-stop shop for all things Kia in the area.
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1850 SE Us Highway 19

Crystal River, FL

34429

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Showing 3,477 reviews

February 08, 2024

everything was fine. We had a recall issue and it took two hours which I thought was excessive but other than that, everything was good More

by JKARSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

February 08, 2024

The service was prompt. The employees very friendly and courteous. The waiting area was clean with a very nice selection of beverage and snack. Thank you. More

by jcreeping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syed Jaffary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darien Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

February 08, 2024

Your staff is very friendly try to communicate thoroughly and made every effort to make the sales process easy and a win-win for both parties. More

by jcreeping
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Meier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Jaffary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darien Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Russ
Feb 08, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

February 04, 2024

I was very happy with recall service. That was performed and very grateful for recall Thank You More

by SAPERRY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Boehmer
Feb 05, 2024 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

February 04, 2024

Out-of-state visitor and needed an oil change in our 20202 Kia Niro. Steven told us exactly how long our appointment would take, showed us where the donuts and coffee were, and then came and got us when More

by JGCRISP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Steve provided you with excellent service!

February 03, 2024

Efficient, polite. Didn't have to wait too long. For once did not try to sell me service I didn't want or need More

by DBFLYFREE1331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Jenkins Kia of Crystal River responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

February 03, 2024

My first visit wasn’t as expected because after setting up an appointment and getting to the dealership, the part they need was not there. I had to reschedule. But other than that my experience was OK. More

by LOCKWKBR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

February 03, 2024

Great job, thanks for your help Best waiting area ever. I look forward to my next visit. More

by Matt 66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

February 03, 2024

bait n switch price, not told correctly if a penalty for early repayment of loan vs paying cash, which I was ready to do Sales rep didnt try to answer my questions and only saw test drive before showing oth More

by tomareed69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rich Meier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Jaffary
2.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Westfall
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Jenkins Kia of Crystal River responded

I sincerely apologize for your negative experience. I would like the opportunity to regain your trust in us. Please contact me at 352-564-8668 ext. 5252. Sincerely, Jaimie Cummings Customer Relations Manager

February 03, 2024

I went to Jenkins Kia seeking a Rio and drove out with a sportage. Everyone involved in the sale and transaction were professional and a pleasure to work with. I don't see Michelle on the list but she was a More

by jlee1994848
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Jaffary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

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