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Jenkins Kia of Crystal River

Crystal River, FL

4.6
3,569 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! We streamline everything we do for maximize efficiency to save you time and money. In fact, it’s our straightforward, no-nonsense approach to business that continues to bring our customers back time and time again. We are a locally owned, family business and our focus is on building lifelong customer relationships. Our customers come from across the region to shop with us, including Beverly Hills, Crystal River, Ocala, Spring Hill, Brooksville, Lecanto, Inverness, and Gainesville, FL. We are proud to be the one-stop shop for all things Kia in the area.
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1850 SE Us Highway 19

Crystal River, FL

34429

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Showing 3,569 reviews

July 31, 2024

They are awesome. Have been a customer since they were Citrus Kia. This is my third Kia. I love them. More

by KERRY.VINA
Recommend Dealer
Yes
Employees Worked With
Syed Jaffary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger.
Aug 02, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

July 12, 2024

They ripped me off a senior Citizen! !! Brought in my late wife's 2008 Kia Sorento for a no start in the morning issue. Well they had it for 8 days, and they called me and told me it was More

by novodka11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Gillespie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Jenkins Kia of Crystal River responded

I sincerely apologize for your negative experience. Our Service Manager has tried reaching out to you a few times to help resolve your concerns. I would like the opportunity to regain your trust in us. Please contact me at 352-564-8668 ext. 5252. Sincerely, Jaimie Cummings Customer Relations Manager

Jul 13, 2024 -

novodka11 responded

Bunch of crooks and liars !! they called me once and only after my postings on this site and on other social media platforms. TOO BE CONTINUED !!!

July 06, 2024

Very friendly house staff. Steve is a good svs manager. Love the waiting room. Good communication from all svs members! Bathroom very clean . More

by WHENRETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

July 06, 2024

Call, very helpful considerate told me a lot of things. I didn't know. They really help me get my work done. He's an asset to Kia. More

by jimkittysunny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Devin provided you with excellent service!

June 30, 2024

I was blatantly lied to during my diagnostic. I was told my spark plugs were bad even though they weren’t and less than two days old when I brought my car in. I was also told that my timing belt More

by WILLKCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever the tech or techs were that looked at the car
June 24, 2024

Service center has always been very informative and helpful. Waiting room is very comfortable except for terrible TV viewing of the same videos. If you are waiting a long time, you should be able to se More

by REDHEAD44S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Jenkins Kia of Crystal River responded

Thank you for your patronage and feedback!

June 24, 2024

Devon and the service team provide excellent customer service and make you feel like your family More

by my.dogs6694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

June 24, 2024

Devin was polite and explained everything to me. He was very helpful. I will continue to take my car there. More

by dgipple76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Jenkins Kia of Crystal River responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

June 22, 2024

Sales manager would sell out his grandmother! Service is great! My opinion, Jenkins’ a crook. More

by dicarlojoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Westfall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Ingram & Roger Bailey
Jun 25, 2024 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

June 21, 2024

Have always enjoyed this dealership for the salesman we've used both times super nice guy Timmy More

by donnaschur1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Jenkins Kia of Crystal River responded

Thank you for choosing us for your purchase! We appreciate the 5-star review.

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