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Jenkins Kia of Crystal River

Crystal River, FL

4.7
3,482 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! We streamline everything we do for maximize efficiency to save you time and money. In fact, it’s our straightforward, no-nonsense approach to business that continues to bring our customers back time and time again. We are a locally owned, family business and our focus is on building lifelong customer relationships. Our customers come from across the region to shop with us, including Beverly Hills, Crystal River, Ocala, Spring Hill, Brooksville, Lecanto, Inverness, and Gainesville, FL. We are proud to be the one-stop shop for all things Kia in the area.
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1850 SE Us Highway 19

Crystal River, FL

34429

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Showing 3,482 reviews

September 14, 2022

The disappointing part of this experience is your unwillingness to provide the 5 year Auto Bond warranty that was clearly listed as part of the Sportage configuration that we were negotiating. As sho More

by DKING100
Recommend Dealer
No
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Westfall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Jenkins Kia of Crystal River responded

Mr.King, Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates and I have spoken with our GM about this matter. Please feel free to contact me with any further questions or concerns at 352-564-8668 ext. 5252. Desiree Bower Customer Relations Manager

Sep 20, 2022 -

DKING100 responded

Called your number and left a message for you to call back.

September 13, 2022

Well organized and well informed by the help. Great customer service. Thank you very much you made my day. More

by SANTGROUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Gallagher
Sep 14, 2022 -

Jenkins Kia of Crystal River responded

We are delighted to hear our team took such great care of you. You are the reason we are here!

September 13, 2022

Kept me informed. The donuts are good.In and out time very good, like the car wash. More

by jdjd547
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Jenkins Kia of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

September 13, 2022

Very good service department sales staff very friendly I would purchase again timmie very good at sales More

by EGANMATT62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Powell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Westfall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dondanville, Desiree Bower, Amanda Gallagher, Jay Keepes, Alex King
Sep 14, 2022 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to rate your experience!

September 09, 2022

Good service, very nice and well-stocked waiting area with plenty of seating and refreshments More

by MICHAELARNOLD468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Gallagher
Sep 09, 2022 -

Jenkins Kia of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

September 09, 2022

Pretty simple process and good customer service. Car was very clean when returned. Waiting room is large and has all the refreshments needed and the guest Wi-Fi was helpful. More

by rzaffarano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke
Sep 09, 2022 -

Jenkins Kia of Crystal River responded

Thank you for your 5-star rating!

September 09, 2022

Everyone was very helpful and kept me updated on the progress of my service they offered donuts and coffee More

by JACORN49
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Jenkins Kia of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

September 09, 2022

This is all for this survey and please do not send any more survys to me More

by JUDYLEE4614
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Powell She was helping me when I could not reach sales person late one evening please recognize her for giving aid in a difficult situation. , Scott Russ
Sep 09, 2022 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to give us your 5-star rating!

September 09, 2022

David was a very personable salesman and made the first-time car buying process stress-free, answering all questions that I had. I was able to test-drive the model of car I was interested in and they More

by cwhitt1996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dondanville, Scott Russ, David Hardin
Sep 12, 2022 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

September 08, 2022

From the moment I walked in to the service department, they were very friendly and welcoming. The service technician kept me regularly posted on the status of my vehicle. More

by frankpoliseiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Jenkins Kia of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

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