Jenkins Hyundai of Ocala - Service Center

Sales Experience I would recommend this dealership for service. My service writer, Keith, (whom I always request) is the best in the business. For sales - the story I would recommend this dealership for service. My service writer, Keith, (whom I always request) is the best in the business. For sales - the story is, unfortunately, not the same. I have had a poor buying experience at the Ocala dealership and a horrendous experience at the Leesburg store . I have vowed never to buy another car from any Jenkins dealership as a result. More

Outstanding service John took care of everything that I wanted and went beyond what I expected. He made sure that I was satisfied and assured me that if I wasn't complete John took care of everything that I wanted and went beyond what I expected. He made sure that I was satisfied and assured me that if I wasn't completely happy, he would see to it that my desires were taken care of. More

great customer service! Everyone I talked to was very friendly & informative about my issue .Fixed it fast & even picked me up, & took me back to dealership to pick my car up Everyone I talked to was very friendly & informative about my issue .Fixed it fast & even picked me up, & took me back to dealership to pick my car up. More

Extremely Professional & friendly My service experience at Jenkins Hyundai working with Rocky was a stress free & enjoyable one. He was very professional & courteous throughout our int My service experience at Jenkins Hyundai working with Rocky was a stress free & enjoyable one. He was very professional & courteous throughout our interaction. I would highly recommend working with him. S.Colon More

Oil change and tire rotation. All was completed in a matter of 45 minutes, while I waited in the customer waiting area. Very good service. Waiting area was very comfortable and p All was completed in a matter of 45 minutes, while I waited in the customer waiting area. Very good service. Waiting area was very comfortable and pleasant, and mostly quiet. More

Great service experience Everyone was very courteous and professional. From the time we drove in until we drove out, this was a very pleasant experience. Couldn't have asked f Everyone was very courteous and professional. From the time we drove in until we drove out, this was a very pleasant experience. Couldn't have asked for any better. More

The Service Department always does a good job. At 7:15 a.m. on March 7th a friendly employee, "Stine", greeted me at the car service drop off with a pleasant smile. From there I went into the wait At 7:15 a.m. on March 7th a friendly employee, "Stine", greeted me at the car service drop off with a pleasant smile. From there I went into the waiting area to have complimentary coffee and a fresh doughnut. Complimentary chilled bottled water was also available, and the food service counter was open for business. The big screen TV was on, and tables were available where I could do the work I brought with me. In a short time the service agent, Adrian, escorted me to his desk to do the paperwork. He was very pleasant and efficient. While I was waitingt, Gabriel came over and escorted me to see the newest Hyundai model, a very spacious vehicle with sports car style. Very impressive, the car, and Gabriel's enthusiastic explanation of the great features of this new model. After viewing the car I walked around a bit and went by the reception area. The receptionist was charming and gave me a brochure with the Hyundai web address I needed. Hyundai has a very comfortable environment for their customers. There's even a separate "kiddie" playroom with fun things for kids to do. The dealership is always a nice place to do business. More

Service Finally one of the guys found the problem we were having, since we got the car. and we are very happy that it was found. Finally one of the guys found the problem we were having, since we got the car. and we are very happy that it was found. More