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Jenkins Hyundai of Ocala - Service Center
Ocala, FL
1,145 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,145 Reviews of Jenkins Hyundai of Ocala - Service Center
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May 17, 2018
Oil change I did not have a good experience this time or any other time I have been to Jenkins. This time my car has been making a lot of nice when you step on I did not have a good experience this time or any other time I have been to Jenkins. This time my car has been making a lot of nice when you step on the gas. It was fine when I took it in for an oil change. Did I go back, no, because they would have told me they didn't do anything other than change the oil and filter. But why then is there less pick up and more noise than when I took it in. I will only go back to Jenkins to have my mileage confirmed so I can receive the Visa card. They have lost a loyal customer. Two years ago I went in because the "service engine" light was on and was told it was just a computer problem and they charged $125.00 to reset the computer. The care lost power but I have lived with it not it has lost more power! Would I recommend the service department NO NO NO! More
by WILMASANTORO
Verified CustomerEmployees Worked With
Don't know the names of the employees.
May 17, 2018
Help with phone connection I needed help connecting my phone to my new Hyundai. I called to talk to Jenny or Gus and was told to come on in in the morning. When I got there gas I needed help connecting my phone to my new Hyundai. I called to talk to Jenny or Gus and was told to come on in in the morning. When I got there gas help me hook the phone and said that I could use the GPS things went really well. I was quite pleased with the service. More
by MLouD
Employees Worked With
Gus Saucedo
May 17, 2018
telephone service is really bad When trying to make appointment I was left hanging for 12 minutes. I had to hang up and re dial. Other friends of mine have had the same issue and al When trying to make appointment I was left hanging for 12 minutes. I had to hang up and re dial. Other friends of mine have had the same issue and also leaving messages for someone to call them back and. no one did. I have also made these comments on two recent surveys and no one has made contact. More
by MARGMEX
Employees Worked With
Shane ?? For sales I dealt with Leesburg Greg Jones
May 17, 2018
Very expensive and still waiting for recall parts. The last time I went there for service, which was in Aug., 2015, I ended up spending over $1200, and it shouldn't have cost me nearly that much, since The last time I went there for service, which was in Aug., 2015, I ended up spending over $1200, and it shouldn't have cost me nearly that much, since I went in for a free tire alignment. I have all my work done now at a local shop, which has saved me money. We've purchased several Hyundai vehicles from you in the past, but found a much better deal on our last purchase at Deland Hyundai. We have usually provided our own financing through our bank. More
by duffer829
Employees Worked With
John Handy, and George Prislupski
May 17, 2018
Fantastic I had a fantastic time with all that worked with me I was a first time buyer and was so scared but everyone I worked with were super I had a fantastic time with all that worked with me I was a first time buyer and was so scared but everyone I worked with were super More
by LAJANLA8
May 17, 2018
First Class Service! I have a 2012 Equus. I bought it from this dealer and it has only been serviced by this dealer. It has 40,000 miles on the odometer and I have just pu I have a 2012 Equus. I bought it from this dealer and it has only been serviced by this dealer. It has 40,000 miles on the odometer and I have just put new tires on it. The tread was fine but I was worried about the age of the tires. I am so pleased with this car that I intend to keep it five more years. Jenkins will help me maintain it in A1 condition! More
by PJHAMILL
Employees Worked With
May 17, 2018
Oil change I did not have any problems with car. Only too much air was put in my tires, it should be 35 instead 40 my tires were making noise on the road. I did not have any problems with car. Only too much air was put in my tires, it should be 35 instead 40 my tires were making noise on the road. More
by POWELL6813
Employees Worked With
May 17, 2018
Friendly staff and a nice clean waiting area. As soon as you drive into the service area someone is always there to connect with you and listen to your service needs. NO WAITING and that is a big As soon as you drive into the service area someone is always there to connect with you and listen to your service needs. NO WAITING and that is a big plus. More
by SBGREG65
Employees Worked With
May 17, 2018
Car check up The service was great and it didn’t. Weight very long. When I ever need a new car I would go back Ocala to look for another . Thanks The service was great and it didn’t. Weight very long. When I ever need a new car I would go back Ocala to look for another . Thanks More
by MEANDGW
Employees Worked With
May 17, 2018
service call Great service and clean waiting area. My sales person Carolyn always says hi when ever I'm in for service. Service writer gave me the option also of Great service and clean waiting area. My sales person Carolyn always says hi when ever I'm in for service. Service writer gave me the option also of a car wash there or elsewhere. More
by SLOUGHSKI
