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Jenkins Hyundai of Ocala - Service Center
Ocala, FL
1,142 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,142 Reviews of Jenkins Hyundai of Ocala - Service Center
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May 17, 2018
they were able to but my concerns to rest Aaron, went out of his way to make everything better. I had concerns about the service, however he but my concerns to rest. I really appreciate the wa Aaron, went out of his way to make everything better. I had concerns about the service, however he but my concerns to rest. I really appreciate the way he took charge of the situation. More
by DSNYDER5
Verified CustomerEmployees Worked With
Aaron Fields
May 17, 2018
Had a very good experience. I called the same day that I wanted to get my car serviced. Everything was booked for the day, however, after explaining to the service receptionist T I called the same day that I wanted to get my car serviced. Everything was booked for the day, however, after explaining to the service receptionist That I needed to leave town that same day to take care of an emergency she was able to work me in. I appreciated that very much! More
by RUIZG1953
Employees Worked With
Not sure of the names, but manager in service department was very helpful.
May 17, 2018
Excellenyt They worked on my sequoia and my genesis. Two separate appointments. Efficient and reasonable For all the work performed I highly recommend them. T They worked on my sequoia and my genesis. Two separate appointments. Efficient and reasonable For all the work performed I highly recommend them. They have a very nice waiting area. They also have donuts coffee and a café it is very comfortable. As well as they provide loaner cars if you need one More
by Kipp44
Employees Worked With
Aaron Fields
May 17, 2018
fast, efficient and VERY expensive :( Get ready to pay! I was there 90 minutes for an oil change, new filter (freebies) and rotation/alignment of tires. Car has only 13,000 miles on it. The LABOR cost w I was there 90 minutes for an oil change, new filter (freebies) and rotation/alignment of tires. Car has only 13,000 miles on it. The LABOR cost was ridiculous and I won't be so anxious to say YES to tire work down the road ... Everyone was lovely, place is clean and they are efficient. More
by LXSAPUTO
Employees Worked With
Jarrell advised me. Sweet personality and fun to do business with.
May 17, 2018
pleasant service dept. was great. Sales associates seem to be disinterested. Cashier was good. Prices on the vehicles seemed to be a bit high.compared to other service dept. was great. Sales associates seem to be disinterested. Cashier was good. Prices on the vehicles seemed to be a bit high.compared to other places More
by DOTJIM6477
Employees Worked With
adrian
May 17, 2018
Excellent all taken care of Excellent friendly service makes one feel like family. I just relaxed and they took care of everything. On top of it all,my wife and I enjoyed a delic Excellent friendly service makes one feel like family. I just relaxed and they took care of everything. On top of it all,my wife and I enjoyed a delicious lunch. I would recommend all I know to Jenkins Hyundai !!!! Love my Santa Fe Sport !!! More
by NOMOFEET
Employees Worked With
Gabriel Escobar
May 17, 2018
Oil Change I have been a customer for many years. This is my seventh car thru Hyundai. Service team is awesome. It's always quick and friendly. I have been a customer for many years. This is my seventh car thru Hyundai. Service team is awesome. It's always quick and friendly. More
by ADMEG26
Employees Worked With
Aaron Fields
May 17, 2018
Oil change I did not have a good experience this time or any other time I have been to Jenkins. This time my car has been making a lot of nice when you step on I did not have a good experience this time or any other time I have been to Jenkins. This time my car has been making a lot of nice when you step on the gas. It was fine when I took it in for an oil change. Did I go back, no, because they would have told me they didn't do anything other than change the oil and filter. But why then is there less pick up and more noise than when I took it in. I will only go back to Jenkins to have my mileage confirmed so I can receive the Visa card. They have lost a loyal customer. Two years ago I went in because the "service engine" light was on and was told it was just a computer problem and they charged $125.00 to reset the computer. The care lost power but I have lived with it not it has lost more power! Would I recommend the service department NO NO NO! More
by WILMASANTORO
Employees Worked With
Don't know the names of the employees.
May 17, 2018
Help with phone connection I needed help connecting my phone to my new Hyundai. I called to talk to Jenny or Gus and was told to come on in in the morning. When I got there gas I needed help connecting my phone to my new Hyundai. I called to talk to Jenny or Gus and was told to come on in in the morning. When I got there gas help me hook the phone and said that I could use the GPS things went really well. I was quite pleased with the service. More
by MLouD
Employees Worked With
Gus Saucedo
May 17, 2018
telephone service is really bad When trying to make appointment I was left hanging for 12 minutes. I had to hang up and re dial. Other friends of mine have had the same issue and al When trying to make appointment I was left hanging for 12 minutes. I had to hang up and re dial. Other friends of mine have had the same issue and also leaving messages for someone to call them back and. no one did. I have also made these comments on two recent surveys and no one has made contact. More
by MARGMEX
Employees Worked With
Shane ?? For sales I dealt with Leesburg Greg Jones
