Jenkins Hyundai of Ocala - Service Center

Well taken care of Went in for oil and lube work. Also a 4 wheel alignment. Waited less than 1-1/2 hours in a very comfortable waiting area. Good service in general. Went in for oil and lube work. Also a 4 wheel alignment. Waited less than 1-1/2 hours in a very comfortable waiting area. Good service in general. More

Great customer service They were very knowledgeable, and respectful when my wife and I had to make visit to the service department. Our engine needed to be replaced do to a They were very knowledgeable, and respectful when my wife and I had to make visit to the service department. Our engine needed to be replaced do to a malfunction that was on the recall list. Apon arrival we were met with kindness and compassion. We were granted a rental car while the repairs were made free of charge. Once everything was complete we dropped off the rental and was picked by one of the dealerships drivers and taken back to the dealership. Our car was fixed cleaned and ready to go. We appreciate everyone involved in making it a good experience for us. My wife was pleased, so happy Wife happy life. Thanks for everything. My main contact was Keith. More

Great service Recently had my routine service. Had oil change and repair of recall item. Service personnel did great job and in a timely manner. Friendly personne Recently had my routine service. Had oil change and repair of recall item. Service personnel did great job and in a timely manner. Friendly personnel. More

Happy Customer!! Very good service, organized and professional! Nice lounge area for waiting! It took very little time for my repair, it was a recall issue, Very Happy Very good service, organized and professional! Nice lounge area for waiting! It took very little time for my repair, it was a recall issue, Very Happy! More

It’s a pleasure It’s always a pleasure going to your service department. Would rather spend a little bit more on an oil change and know it is being done correctly. It’s always a pleasure going to your service department. Would rather spend a little bit more on an oil change and know it is being done correctly. More

Great service I have been having my car serviced for the past 8 years and have been very satisfied. Just had the car detailed and did a great job and will continue I have been having my car serviced for the past 8 years and have been very satisfied. Just had the car detailed and did a great job and will continue to do so in the future. Keith Andrews was very helpful when I asked about the condition of my tires and if I needed new ones, which I will get in the next few weeks. When it come to service no one but Jenkins Hyundai will touch my car. I was glad to hear Aaron Fields was promoted to service manager. He was outstanding service advisor. More

Regular service visit It was so good to have Keith (Andrews) back. The last time I had work done and he wasn't there; I felt like the family step child. He gave me the good It was so good to have Keith (Andrews) back. The last time I had work done and he wasn't there; I felt like the family step child. He gave me the good service I equate with Jenkins. Thanks, Keith. More

Listened and acted upon my complaint I had felt a shifting, slight movement in my driver's seat cushion on my 2016 Genesis. After trying to locate the problem during two previous visits I had felt a shifting, slight movement in my driver's seat cushion on my 2016 Genesis. After trying to locate the problem during two previous visits and not finding the cause they totally replaced the seat cushion. The service department made every effort to find what was causing the problems I was experiencing. They tightened the seat track and even removed the seat and reinstalled it before a new cushion was installed. I felt like the "princess and the pea" feeling discomfort in the seat when the technicians couldn't duplicate it but my complaints were acknowledged and the problem was corrected. I was provided with a courtesy car overnight during the last two visits. More

Good service experience but.... The actual service experience was fine. Making the appointment was a fiasco. I tried to use the online reservation scheme but each time it said that The actual service experience was fine. Making the appointment was a fiasco. I tried to use the online reservation scheme but each time it said that it could not confirm the appointment although it showed that the time slot was avaialble. It took several calls to service to finally get a confirmed appointment. The requested service was provided in a timely manner and the employees were fine. More

Service @ Jenkins hyundai in Ocala. Staff is pretty prompt, helpful and pleasant. Service completed in estimated time and estimated price. Explanations through and complete. Will cont Staff is pretty prompt, helpful and pleasant. Service completed in estimated time and estimated price. Explanations through and complete. Will continue to schedule my service @ this facility. More