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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.6
1,145 Reviews

1,145 Reviews of Jenkins Hyundai of Ocala - Service Center

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May 21, 2018

Oil Change Oil change was completed quickly and personnel were very professional. Customer service wait area was clean and snacks and drinks were available for More

by cmstalbot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
May 21, 2018

Oil change They got me in & out very quickly. Service rep was friendly. They had coffee and snacks to speed along the wait time. The waiting area was clean nice More

by MCORMIER5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
May 21, 2018

My car was serviced. Be SURE that you tell ALL buyers that they are responsible for informing their insurance company when they trade vehicles. I was NOT told and as a re More

by PATALDOREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have no idea what their names were.
May 21, 2018

Came in for oil change on 2017 Tucson and left with a 2018. All the staff at Jenkins are pleasant and courteous. Gabriel Escobar was very attentive and respectful to us. All who we dealt with at Jenkins were p More

by NOMOFEET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Sharpe, Gabriel Escobar
May 21, 2018

Excellent Enjoyed smooth informational and well coordinated appointment. Gave them late notification on issues and late request for Shuttle yet they succeeded More

by Edward Perreault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrell, Megan Westrick
May 21, 2018

Keith does great work Aaron was my service agent for years and when he was promoted I requested Keith. He has been very thorough and contientous with servicing my car. High More

by CAMCWILLI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Andrews, Aaron Fields
May 21, 2018

I enjoy talking to Keith...its a good day! I always ask for Keith; because he's always on point as a Customer Service Representative! He offers recommendations; needed to keep my wife safe on More

by Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
May 21, 2018

The experience was fantastic The service department took care of all the issues with my 2008 Sante Fe and my 2017 Tucson . They were very helpful and explained exactly the service More

by TCLAy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018

Wrong diagnosis and expensive Jenkins told me I needed a repair costing $360+. Desired a 2nd opinion as my vehicle has less than 60k miles and Went to Holler Hyundai In Orlando and More

by TRACYMDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 23, 2018 -

Jenkins Hyundai of Ocala responded

We are sorry to hear we have lost your business. We will be going over your feedback with our team to address the sub-par experience. We should have diagnosed the vehicle accurately. Thank you for bringing this to our attention.

May 19, 2018

It was good long Your dealership gave us the best deal. Our lease car was getting near the end of mileage. Being on a fixed income took longer for us, I understand thi More

by COLLEENWILSON1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Fields, Gary Catalanotto, Gabriel Escobar
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