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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.7
1,142 Reviews

1,142 Reviews of Jenkins Hyundai of Ocala - Service Center

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May 21, 2018

Came in for oil change on 2017 Tucson and left with a 2018. All the staff at Jenkins are pleasant and courteous. Gabriel Escobar was very attentive and respectful to us. All who we dealt with at Jenkins were p More

by NOMOFEET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Sharpe, Gabriel Escobar
May 21, 2018

Excellent Enjoyed smooth informational and well coordinated appointment. Gave them late notification on issues and late request for Shuttle yet they succeeded More

by Edward Perreault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrell, Megan Westrick
May 21, 2018

Keith does great work Aaron was my service agent for years and when he was promoted I requested Keith. He has been very thorough and contientous with servicing my car. High More

by CAMCWILLI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Andrews, Aaron Fields
May 21, 2018

I enjoy talking to Keith...its a good day! I always ask for Keith; because he's always on point as a Customer Service Representative! He offers recommendations; needed to keep my wife safe on More

by Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
May 21, 2018

The experience was fantastic The service department took care of all the issues with my 2008 Sante Fe and my 2017 Tucson . They were very helpful and explained exactly the service More

by TCLAy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018

Wrong diagnosis and expensive Jenkins told me I needed a repair costing $360+. Desired a 2nd opinion as my vehicle has less than 60k miles and Went to Holler Hyundai In Orlando and More

by TRACYMDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 23, 2018 -

Jenkins Hyundai of Ocala responded

We are sorry to hear we have lost your business. We will be going over your feedback with our team to address the sub-par experience. We should have diagnosed the vehicle accurately. Thank you for bringing this to our attention.

May 19, 2018

Well taken care of Went in for oil and lube work. Also a 4 wheel alignment. Waited less than 1-1/2 hours in a very comfortable waiting area. Good service in general. More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Saucedo
May 19, 2018

It was good long Your dealership gave us the best deal. Our lease car was getting near the end of mileage. Being on a fixed income took longer for us, I understand thi More

by COLLEENWILSON1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Fields, Gary Catalanotto, Gabriel Escobar
May 18, 2018

Great service Recently had my routine service. Had oil change and repair of recall item. Service personnel did great job and in a timely manner. Friendly personne More

by Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greeter at service drive through
May 18, 2018

Happy Customer!! Very good service, organized and professional! Nice lounge area for waiting! It took very little time for my repair, it was a recall issue, Very Happy More

by Sandy1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Fields
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