Jenkins Hyundai of Ocala - Service Center
Ocala, FL
1,145 Reviews of Jenkins Hyundai of Ocala - Service Center
Oil Change Oil change was completed quickly and personnel were very professional. Customer service wait area was clean and snacks and drinks were available for Oil change was completed quickly and personnel were very professional. Customer service wait area was clean and snacks and drinks were available for all. Would highly recommend Jenkins Hyundai Ocala. More
Oil change They got me in & out very quickly. Service rep was friendly. They had coffee and snacks to speed along the wait time. The waiting area was clean nice They got me in & out very quickly. Service rep was friendly. They had coffee and snacks to speed along the wait time. The waiting area was clean nice looking. I would recommend them to anyone. More
My car was serviced. Be SURE that you tell ALL buyers that they are responsible for informing their insurance company when they trade vehicles. I was NOT told and as a re Be SURE that you tell ALL buyers that they are responsible for informing their insurance company when they trade vehicles. I was NOT told and as a result of a fender-bender I have to pay almost $9,000 out of my pocket. More
Came in for oil change on 2017 Tucson and left with a 2018. All the staff at Jenkins are pleasant and courteous. Gabriel Escobar was very attentive and respectful to us. All who we dealt with at Jenkins were p All the staff at Jenkins are pleasant and courteous. Gabriel Escobar was very attentive and respectful to us. All who we dealt with at Jenkins were professional and efficient workers. A long process made as pleasant as possible. More
Excellent Enjoyed smooth informational and well coordinated appointment. Gave them late notification on issues and late request for Shuttle yet they succeeded Enjoyed smooth informational and well coordinated appointment. Gave them late notification on issues and late request for Shuttle yet they succeeded at both quickly and easily More
Keith does great work Aaron was my service agent for years and when he was promoted I requested Keith. He has been very thorough and contientous with servicing my car. High Aaron was my service agent for years and when he was promoted I requested Keith. He has been very thorough and contientous with servicing my car. Highly recommend this service department. More
I enjoy talking to Keith...its a good day! I always ask for Keith; because he's always on point as a Customer Service Representative! He offers recommendations; needed to keep my wife safe on I always ask for Keith; because he's always on point as a Customer Service Representative! He offers recommendations; needed to keep my wife safe on the road. Keith is a Really Cool Dude! Thank You Sir! I own two Hyundai's...great cars! She loves this Sonata! Thank you again Keith! More
The experience was fantastic The service department took care of all the issues with my 2008 Sante Fe and my 2017 Tucson . They were very helpful and explained exactly the service The service department took care of all the issues with my 2008 Sante Fe and my 2017 Tucson . They were very helpful and explained exactly the service that was performed. A very nice experience. Kiristie was very helpful and nice! More
Wrong diagnosis and expensive Jenkins told me I needed a repair costing $360+. Desired a 2nd opinion as my vehicle has less than 60k miles and Went to Holler Hyundai In Orlando and Jenkins told me I needed a repair costing $360+. Desired a 2nd opinion as my vehicle has less than 60k miles and Went to Holler Hyundai In Orlando and found the issue to be a needed computer update, for which there was NO charge. Holler also did the transmission service for $65 less than Jenkins. Will be going to Hollar in Orlando for now on for repair and future vehicle purchases. Jenkins is a ripoff and poor customer service. More
It was good long Your dealership gave us the best deal. Our lease car was getting near the end of mileage. Being on a fixed income took longer for us, I understand thi Your dealership gave us the best deal. Our lease car was getting near the end of mileage. Being on a fixed income took longer for us, I understand this. Six hours is way to long for anyone to be at a dealership. I was exausted!!! Paperwork was unending! More