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Jenkins Hyundai of Ocala - Service Center
Ocala, FL
1,142 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,142 Reviews of Jenkins Hyundai of Ocala - Service Center
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May 23, 2018
Usual great service! I purchased my 2012 Santa Fe from Jenkins of Ocala and have been very happy with the service of my vehicle. The service rep, George was very kind and I purchased my 2012 Santa Fe from Jenkins of Ocala and have been very happy with the service of my vehicle. The service rep, George was very kind and efficient. More
by KDVKOLLAR
Verified CustomerEmployees Worked With
George
May 23, 2018
Service Convenient, courteous,quick & helpful. Gave me good time of wait estimate. Ask if I had any concerns and gave me good feedback. Asked if I Convenient, courteous,quick & helpful. Gave me good time of wait estimate. Ask if I had any concerns and gave me good feedback. Asked if I had any concerns other than my Recall appointment. More
by TIMOTHYDIGMAN1961
Employees Worked With
Do not remember
May 23, 2018
JUST IN FOR OIL CHANGE-TOOK 2.5 HOURS service was performed as needed. the wait was longer than normal for just an oil change. service reps pleasant to deal with- length of work time service was performed as needed. the wait was longer than normal for just an oil change. service reps pleasant to deal with- length of work time was not their fault More
by LUCIAM0
May 23, 2018
Awesome Enjoy having my car serviced here. Feels like family. They don’t pressure you into having certain services done on your car. Everyone is always polit Enjoy having my car serviced here. Feels like family. They don’t pressure you into having certain services done on your car. Everyone is always polite More
by Patty
Employees Worked With
May 23, 2018
Amazing. Great customer service. The service crew was outstanding. They helped me with a rental car. They were always keeping in touch with me while my car was being fixed. They were The service crew was outstanding. They helped me with a rental car. They were always keeping in touch with me while my car was being fixed. They were very polite and understanding to my situation. You cannot ask for anything more Six Stars not five. More
by CHETER643
May 22, 2018
Poor service I have been going to this dealership for 2 years receiving several different services on my car came in a few weeks ago spent around 60 dollars on ser I have been going to this dealership for 2 years receiving several different services on my car came in a few weeks ago spent around 60 dollars on services also asked the tech representative if she can have someone look at the noise my car was making she then informed me it would be an additional 120 dollars on top of the service I was about to pay for I feel i have been loyal consistently paying for all the services recommended i simply wanted to no what a noise was so that I can find out how much it is to fix it and continue my services with this company instead I will be going else where as of next wednsday to receive maintenance on my car. The last customer service tech I had a female was very short barely explained anything to me I didn't even no I need further services until I received a phone call the only thing she mentioned was new tires More
by POWELL_LEIGHANN
Employees Worked With
I absolutly loved George when he worked there he was so helpful always explained what I needed done and broke down all the prices unlike my last tech who didn't even tell my what services i needed
May 21, 2018
Ask for the service manager My advice: If you aren’t satisfied with the service answer, ask for the service manager. I have had a repeat problem with my front turn signals on my My advice: If you aren’t satisfied with the service answer, ask for the service manager. I have had a repeat problem with my front turn signals on my 2015 Genesis blowing out at about the same rate as my oil changes. I’ve asked on multiple visits for the service department to thoroughly check for the root of the problem, rather than just replacing the bulbs for free. Although they always said they would, I never felt as though they followed through. This time the service manager got involved and low and behold, they found an issue. Once the manager got involved, I felt my issue was properly handled and I was treated like a valued customer. More
by ALICIA9
Employees Worked With
Jarrell
May 21, 2018
Oil Change Oil change was completed quickly and personnel were very professional. Customer service wait area was clean and snacks and drinks were available for Oil change was completed quickly and personnel were very professional. Customer service wait area was clean and snacks and drinks were available for all. Would highly recommend Jenkins Hyundai Ocala. More
by cmstalbot
Employees Worked With
Keith
May 21, 2018
Oil change They got me in & out very quickly. Service rep was friendly. They had coffee and snacks to speed along the wait time. The waiting area was clean nice They got me in & out very quickly. Service rep was friendly. They had coffee and snacks to speed along the wait time. The waiting area was clean nice looking. I would recommend them to anyone. More
by MCORMIER5
Employees Worked With
James
May 21, 2018
My car was serviced. Be SURE that you tell ALL buyers that they are responsible for informing their insurance company when they trade vehicles. I was NOT told and as a re Be SURE that you tell ALL buyers that they are responsible for informing their insurance company when they trade vehicles. I was NOT told and as a result of a fender-bender I have to pay almost $9,000 out of my pocket. More
by PATALDOREY
Employees Worked With
I have no idea what their names were.
