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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.6
1,145 Reviews

1,145 Reviews of Jenkins Hyundai of Ocala - Service Center

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May 25, 2018

Terrific experience Michele and team were great! We were easily scheduled to fit our time restaint. Michele was knowledgeable and courteous and took her time to cover ev More

by TALLYON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele
May 25, 2018

Good Service No problems service was quick and the best was being able to make an appt on line. Nice waiting area and friendly service advisors. Thank you More

by PFINAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service advisor George.
May 25, 2018

Unsatisfied customer Too many visits for the same issue, don't know if my issue is resolved yet because it happens intermittenly. Customer service is poor and veru demeani More

by lucky929
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
George, Aaron Fields
Jun 06, 2018 -

Jenkins Hyundai of Ocala responded

I am disappointed to hear that you have had a negative experience.Our service department must always duplicate an issue to be able to resolve it accordingly. However, I would like the opportunity to address all of your concerns. Please email me more feedback regarding your experience at, Maria_Patino@jenkinscars.com. Thank you kindly, Maria Patino, Customer Relations Director, Jenkins Auto Group.

May 25, 2018

My Special Place The service center is an excellent place to take your vehicle. The staff is great. The waiting area is excellent. This is the friendliest service cent More

by CARLEYALEXIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George in Service Dept. , Gus Saucedo, Gary Catalanotto, Gabriel Escobar
May 25, 2018

Awesome. Everyone was very nice Everyone was very nice and professional. Not a long wait to have my car fixed. Frequent updates on progress. Everyone was very friendly. I will cert More

by LEIGHBUGG1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Fields
May 25, 2018

Mostly positive experience A+ for mostly everything except for sales people coming over (even calling after I said no) to try to talk me into buying before I am ready. They make More

by MSTANFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018

Service They went out of their way to help us. Very friendly and reliable. They always take care of our car when we bring it in for servicing. More

by judi.pr73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018

Excellent The service department is very efficient. I love the valet service. Aaron Fields and Kirstie Glishke take good care of me. Mr Stine is very helpful. L More

by Kipp44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Fields
May 24, 2018

My experience with Jenkins Hyundai is always great! Jenkins Hyundai of Ocala is awesome. I never have issues when I get my vehicle serviced with them. Everyone is friendly and everything done in timely More

by tp_brunette90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Damore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Patino, Jason Devilbiss, Aaron Fields, Salvatore Pistone, Megan Westrick
May 24, 2018

05/24/2018 I always have enjoyed my service appointments. But I don't like salesmen bugging me. When I'm ready to get a different vehicle I will take steps to More

by pagirlinfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
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