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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.7
1,142 Reviews

1,142 Reviews of Jenkins Hyundai of Ocala - Service Center

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May 25, 2018

My Special Place The service center is an excellent place to take your vehicle. The staff is great. The waiting area is excellent. This is the friendliest service cent More

by CARLEYALEXIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George in Service Dept. , Gus Saucedo, Gary Catalanotto, Gabriel Escobar
May 25, 2018

Awesome. Everyone was very nice Everyone was very nice and professional. Not a long wait to have my car fixed. Frequent updates on progress. Everyone was very friendly. I will cert More

by LEIGHBUGG1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Fields
May 25, 2018

Mostly positive experience A+ for mostly everything except for sales people coming over (even calling after I said no) to try to talk me into buying before I am ready. They make More

by MSTANFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018

Service They went out of their way to help us. Very friendly and reliable. They always take care of our car when we bring it in for servicing. More

by judi.pr73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018

Excellent The service department is very efficient. I love the valet service. Aaron Fields and Kirstie Glishke take good care of me. Mr Stine is very helpful. L More

by Kipp44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Fields
May 24, 2018

My experience with Jenkins Hyundai is always great! Jenkins Hyundai of Ocala is awesome. I never have issues when I get my vehicle serviced with them. Everyone is friendly and everything done in timely More

by tp_brunette90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Damore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Patino, Jason Devilbiss, Aaron Fields, Salvatore Pistone, Megan Westrick
May 24, 2018

Not satisfied 2 new batteries in 3 years! Was charged $90.00 for one yesterday. Paid 30000 for a car with batteries that don't last. My safety is important to m More

by SANDTRAPSUZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Maria Patino, Sean Eason, Aaron Fields, Salvatore Pistone, Josue Molinari-Ruiz, Gabriel Escobar
Jun 06, 2018 -

Jenkins Hyundai of Ocala responded

We are sorry to hear that you are dissatisfied with the service you were provided. Batteries do carry their own manufacturer warranty and we will certainly submit a claim when the warranty is still available. Please contact our Service Manager Aaron Fields, and he will be glad to look up the service history to see if there is anything we can help with. We appreciate your patronage and the honest review. (352)620-2264

May 24, 2018

05/24/2018 I always have enjoyed my service appointments. But I don't like salesmen bugging me. When I'm ready to get a different vehicle I will take steps to More

by pagirlinfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 23, 2018

Came in with flat tire. Came in with a flat tire. Found out that there was a nail in the tread. Was also given a report on the tread-life remaining on all four tires. Tire wa More

by KYLEKE63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Fields
May 23, 2018

Maintenance Oil change and replaced on board cabin air filter. Done quickly and the service advisor George Franqui was very professional. They also did a free wh More

by TOM4PUTTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George must be new,not on above list.
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