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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.6
1,145 Reviews

1,145 Reviews of Jenkins Hyundai of Ocala - Service Center

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June 01, 2018

Service on car Everything we asked was done thoroughly. Only complaint was we were there for 2 hours and we never waited that long before. Our service manager was More

by judi.pr73
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Franqui
June 01, 2018

Waited a long time Had to chase down the service guy to get info on my car....if you are going to keep us waiting for 2 hours, least you can do is advise us during the p More

by FJM10
Recommend Dealer
Yes
Employees Worked With
Shane Powell
June 01, 2018

Fast and reasonably priced I feel confident in the employees and service. I would appreciate receiving current service coupons without having to go to your website. I do appre More

by JFOLEY19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George in service was very kind and patient
June 01, 2018

Recall on vehicle Ac wasnt working in my vehicle, come to find out there was a recall. Also a lady was asking people if they wanted to upgrade their vehicles to the new More

by WHATSERNAME0322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018

Service Appointment Always good work. A little long wait for an oil change but its worth being thorough. Kirstie provided great customer service and squared it all away i More

by MERKE001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018

Service on my car I really like my service advisor. He was kind, polite. Explain every to me I will be back for my next service call. Thank You! By the way I love More

by NORMASKILLETT1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cote Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jewell
May 31, 2018

Oil change I came in for a oil change I have never had a problem with this dealer. They are always nice and get you out as fast as possible. The coffee and donut More

by JLJ1030DOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018

Service department/ sales manager/ service manager I purchased my vehicle a month ago and I have been in their service department three times since I purchased my vehicle with them and they fixed it on More

by AMONCADA0807
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Catalanotto
Jun 01, 2018 -

Jenkins Hyundai of Ocala responded

We are so sorry for the sub-par experience you have had during recent visits. Our Service Manager should have reached out to you by now to address and resolve your concerns. Please email me, at your convenience if you need further assistance with this matter, at maria_patino@jenkinscars.com. Thank you kindly, Maria Patino, Customer Relations Director, Jenkins Auto Group.

May 31, 2018

Excellent every visit George always takes care of my needs. I’m so impressed with your service department that I bring my classic 1967 Ford Galaxie in for repairs. Your 5 s More

by dco15guns
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George in service
May 31, 2018

Service Everything was good. The people were friendly, but I was lied to. I was told they were going to check and fill my fluids and they didn’t. The one thin More

by dperez79.dp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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