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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.5
1,148 Reviews

1,148 Reviews of Jenkins Hyundai of Ocala - Service Center

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December 15, 2019

Jenkins Hyundai Service Department always provides outstanding customer service. Their drivers and advisors are truly exceptional. I’ve never had a negative experience at Jenkins Hyundai service dep More

by STEVE Wilburn
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Jenkins Hyundai of Ocala responded

Thank you for allowing us to maintain your Hyundai! We really appreciate your high marks for our Service Department!

December 10, 2019

Routine service Very pleased with my last visit. Phyllis is pleasure to work with. She is always very customer focused and thorough!!! A very good experience! Tha More

by dsallese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phyllis Gibons
Dec 11, 2019 -

Jenkins Hyundai of Ocala responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

December 05, 2019

My service advisor was very helpful. She went above and beyond to make the experience a good one. If it wasn’t for her, not sure if I would return. More

by Angie
Recommend Dealer
Yes
Employees Worked With
Franchesca
Dec 05, 2019 -

Jenkins Hyundai of Ocala responded

Thank you so much for your kind words about your service visit! We appreciate your business!

November 30, 2019

No one is perfect but they’re close!! Excellent customer service from making the appointment, shuttle service to my job, quick excellent maintenance work all the way to the customer servic More

by Angel Face
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Jenkins Hyundai of Ocala responded

Thank you so much for your kind words about your service visit! We appreciate your business!

November 30, 2019

floor manager is absolutely incredible the floor manager, Tom Vanderhoof, is an incredible person. He worked very hard to make us happy. Mission was accomplished. He went the extra mile. t More

by myeagle1101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't get the name of Finanial person. Think it's Andy, Thomas Vanderhoof
Dec 02, 2019 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Tom provided you with excellent service!

November 28, 2019

Best experience ever! All the staff from sales...service....to finance were amazing! Love Jenkins and my new 2020 Hyundai Santa Fe! Mike Zecco was the best sales guy, very More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Glavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Zecco, Joel Downing
Dec 02, 2019 -

Jenkins Hyundai of Ocala responded

Thank you for your review about your experience during your recent purchase! We appreciate your business and we are delighted to know that we provided you with excellent service!

November 28, 2019

Great service The entire staff that I had was polite, efficient and courteous. Wait time was reasonable. The wait room was excellent. They really made the experi More

by LHUNTER01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get their names.
Dec 02, 2019 -

Jenkins Hyundai of Ocala responded

Thank you for your business and your positive review! We always appreciate your feedback!

November 27, 2019

Always a positive experience at Jenkins Hyundai. Problems were resolved under warranty. I have been bringing my car here since 2002. Beautiful facility with a cafe. More

by paulette
Recommend Dealer
Yes
Employees Worked With
Zack
Nov 30, 2019 -

Jenkins Hyundai of Ocala responded

Thank you for your continued patronage and for allowing us to maintain your vehicle. We appreciate the five-star review!

November 22, 2019

Joel is fantastic. Keeps me well-informed. Very personable and knowledgeable. He makes main service visits pleasant and I feel he is always on top of my service. More

by mikerocco52
Recommend Dealer
Yes
Employees Worked With
Joel Downing
Nov 22, 2019 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Joel provided you with excellent service!

November 22, 2019

Scheduled Maintenance of 2011 Genesis Excellent visit for service of 2011 Genesis from arrival to departure. My service advisor, Kirstie, always greets me by name and is able to address a More

by R Pelz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Jenkins Hyundai of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

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