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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.7
1,141 Reviews

1,141 Reviews of Jenkins Hyundai of Ocala - Service Center

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July 26, 2023

excellent customer service, top notch. Courtney the service advisor was the best. Very professional but personable More

by joroth1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for your kind words about your service visit! We appreciate your business!

July 22, 2023

I found the remolded service area to be very comfortable. All employees were knowledgeable and courteous. I thought 1 1/2 hrs. was a little long, but the surroundings helped make the wait time less frustra More

by WABASH2JACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Jenkins Hyundai of Ocala responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

July 19, 2023

Great service as always! Friendly and prompt service associates makes the time pass very quickly! More

by dboigy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for your kind review! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2023

Good will go back for all of my service issues. Good customer service. Good job More

by hgmoney45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Croner
Jul 17, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for your kind words about your service visit! We appreciate your business!

July 14, 2023

always helpful and courteous. most of the time it is done in a timely manner. More

by peggyn44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Estrada-Avila
3.0
This rating includes all reviews, with more weight given to recent reviews.
George Franqui
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Jurado, Abdiel Hernandez
Jul 17, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for sharing your experience with us. We look forward to your next visit!

July 01, 2023

George Franqui(5 stars) is excellent and my preferred service rep. He always makes sure that I am taken care of. More

by mvittitow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Franqui
Jul 03, 2023 -

Jenkins Hyundai of Ocala responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

June 28, 2023

My first Service with Jenkins Hyundai! Pleasantly welcomed, explained what would be done, and was offered coupon for free car wash upon leaving. Customer Service is important to me! More

by jae48
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Croner
Jun 28, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for entrusting us with your vehicle's maintenance! We appreciate your taking the time to tell us about the great service that you received from our staff during your visit!

June 26, 2023

Alexie was a wonderful service rep! She kept me informed on the status of my car at all times. More

by Kheitmuller
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alexie Ybarra
Jun 27, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for sharing your experience with us! We are delighted to hear that our team made sure your needs were met!

June 24, 2023

Very prompt and efficient on scheduled Service visit. My only concern was the tire pressure. I checked it during the drive home, and it was showing 37 & 38 PSI. I know recommended Tire PSI is 35. More

by Bob
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Stacy Calhoun
Jun 26, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

June 24, 2023

The sales person Nico was very accommodating and met all our needs. He showed us all the bells and whistles in our car More

by Tom and Irma Lazier
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nico Estrada-Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We wish you safe travels in your new vehicle and look forward to seeing you again soon! Thank you for your business.

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