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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.7
1,141 Reviews

1,141 Reviews of Jenkins Hyundai of Ocala - Service Center

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August 21, 2023

About 75% better than last time I was in for service. The last service time was hours and had less work being done. This has been the third car purchased at this location and I give you credit for the More

by wstu754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Croner
Aug 22, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

August 20, 2023

See my full review on Facebook. Charging $424 to replace a $17 headlight bulb is outrageous. If it’s a Hyundai design flaw that caused the removal of the bumper to replace a headlig More

by RGFRIES75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Samuels
Aug 21, 2023 -

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

August 19, 2023

Great service! Always in and out very quickly. My advisor, Courtney, is the best! Highly recommend. More

by Witheyeslikeoceans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Dolin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department, as well as Courtney and Adam!

August 16, 2023

Brought car in for a recall issue & Oil change, Everthing was done efficiently & the staff was friendly & helpful More

by merrym4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Jenkins Hyundai of Ocala responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

August 15, 2023

I was overcharged on my repair bill. Lance corrected the situation very nicely. He promised that he would correct the problem by the end of the next week. He did, and I received by chec More

by bjw1954.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
Aug 16, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for your positive review! We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other auto services done, remember we are always here to help!

August 13, 2023

The majority of the time I bring our vehicles to get serviced @ Jenkins. I appreciate that they always service our cars even if I forget appointment. Courtney is awesome, professional. Donut shop coffee More

by one9combo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

August 13, 2023

Everyone has been so nice and helpful and I did not have to wait very long for my service on my vehicle More

by Marna Reed
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Glavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for sharing your experience with our Service Department! We sincerely value your business and look forward to your next visit!

August 12, 2023

The service was completed quickly and efficiently. The newly remodeled waiting area was bright and clean. The refreshment area had the coffee, tea and water selections fully stocked. More

by bakerwendy0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

August 10, 2023

The experience was as always very good. Adam kept me updated on the recall and when the part was coming in and also how long the wait would be. I was very pleased with the total experienc More

by rizzo1029
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Croner
Aug 11, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for entrusting us with your vehicle's maintenance! We appreciate your taking the time to tell us about the great service that you received from our staff during your visit!

August 10, 2023

always a great experience, nice waiting area with good amenities i would recommend this facility More

by douglas.butt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

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