Jenkins Hyundai of Ocala - Service Center

My mother brought in her car with 15K on the odometer. She was told the cabin filter needed to be changed and the throttle body and fuel injection system required cleaning and tuning. Also a four wheel al She was told the cabin filter needed to be changed and the throttle body and fuel injection system required cleaning and tuning. Also a four wheel alignment was required for a discount rate of $290.00. I spoke with the service tech, Keith Andrews and he was quite sarcastic with me over the phone. He tried to charge her $79.00 for tire rotation and balance on top of the $290.00. I said Sam's club will do it cheaper. He told my mother Sam's does not offer the service and that he unlike her son has her safety in mind. He also wrote on her paperwork....owners son prevented service department from completeing required work for safety. I plan on speaking with the service manager, but I am sure he will take his employeee's word and brush me off. Avoid this dealership. More

I have bought two cars from this dealership,the service is excellent, very friendly staff. They help you in every step of the way either buying a new car or when getting car service. The overall experience is excellent, very friendly staff. They help you in every step of the way either buying a new car or when getting car service. The overall experience has been great. Great service. Good waiting room with donuts and coffee. More