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Jenkins Hyundai of Ocala - Service Center
Ocala, FL
1,141 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,141 Reviews of Jenkins Hyundai of Ocala - Service Center
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May 14, 2017
Service Everyone was very courteous and my stay was not over long. The young gentleman who checked my car in was very helpful. My service rep was also very Everyone was very courteous and my stay was not over long. The young gentleman who checked my car in was very helpful. My service rep was also very helpful. More
by carpete
Employees Worked With
Pete Palys
May 09, 2017
Good service Was there for service. Then was approached trying to sell me another car went through the whole ideal then it was Not good. I wasnt looking than the Was there for service. Then was approached trying to sell me another car went through the whole ideal then it was Not good. I wasnt looking than the payments was so high feel like they REALLY wasted my time.. Dont know if I would buy a car there in the future. But service was good. More
by Louie
April 19, 2017
Smiles!! Each time I go it is the same treatment and care of my car..GREAT!! What more can I say..Bought the car there and they keep me happy.. Each time I go it is the same treatment and care of my car..GREAT!! What more can I say..Bought the car there and they keep me happy.. More
by Alice in Wonderland
Employees Worked With
Aaron Fields
April 18, 2017
Keith When dealing with the service department, I feel very confident with Keith. In the past I dealt with another person who is no longer there and was ver When dealing with the service department, I feel very confident with Keith. In the past I dealt with another person who is no longer there and was very pushy. More
by raykate
Verified CustomerEmployees Worked With
Keith
April 15, 2017
Oil change and test drive a 2017 Sonata The service department has improved and they are always very professional. After vacuuming my car the detailer put the wrong mat in my car. It was a v The service department has improved and they are always very professional. After vacuuming my car the detailer put the wrong mat in my car. It was a very old dirty mat. When I was getting ready to leave I drove my car back to the service dept. and told them my mat was missing and replaced by this old dirty one on the driver side. About 5 minutes later a nice gentleman came out with a new set of Sonata mats and put all four of them in my car! I was truly impressed and it was unexpected. So I have to give them 5 stars. I also spent time with Tim who is a sales representative. He was very nice and was very knowledgeable about the features of the car. I went on a test drive in a very nice 2017 Sport version of a Sonata. I was very impressed. I talked to him about getting a new car. Well I ended up with the finance department and they had me fill out all the paperwork. I told them it was contingent on my husbands approval so I really felt bad they went through all that paperwork and then the deal didn't go through. Everyone there was very nice and helpful. I just felt bad for Tim that I decided to stay with my 2011 Sonata which I got new tires on (thank you for the service dept. for letting me know how bad they were) and it is like a new car. I love my car and decided I didn't want to be tied into having payments on a car that I don't drive that much. More
by Lori L Perez
Employees Worked With
Tim and Jason in new car sales dept., Robbie Peace, Gary Catalanotto
April 12, 2017
Service department is awful Have taken car 3 times and most of the time needed something fixes and always have had to fight cause they can't fix things the first and even though Have taken car 3 times and most of the time needed something fixes and always have had to fight cause they can't fix things the first and even though you show them problem they try to make you go away and come back another day!! And if they gotta keep car even though we are supposed to get loaner (was told when purchases car now supposedly we have to have special rental car insurance!! xxxxxxxx again liers complete liers!! I now take my car to gainesville!!! More
by Marilyn Diaz
April 09, 2017
Completely Satisfied The entire staff is so kind and courteous. The facility is beautiful and so comfortable while you wait for your vehicle to be finished. The coffee and The entire staff is so kind and courteous. The facility is beautiful and so comfortable while you wait for your vehicle to be finished. The coffee and doughnuts are wonderful. More
by Lana47
Employees Worked With
Robbie Peace
April 07, 2017
Very efficient and customer oriented I like the organized approach and the fact that I have an assigned service professional. Everyone is always pleasant and respectful. Service is timely I like the organized approach and the fact that I have an assigned service professional. Everyone is always pleasant and respectful. Service is timely and the customer wait area is great. More
by Bigjimretired
Employees Worked With
April 01, 2017
Great service & personal attention. I brought my Santa Fe Sport in to have the breaks checked and found out that there were 2 important recalls that I had not received notice about. The I brought my Santa Fe Sport in to have the breaks checked and found out that there were 2 important recalls that I had not received notice about. They were taken care of and the brakes were serviced as well. Kristi was very professional and a pleasure to work with. I will be back to Jenkins Hyundai for all my future service needs. More
by gerryg
Employees Worked With
March 14, 2017
Your serice really sucked on two occasision on two oil chang es. Really 2 and 1/2 hours and the xxxxxxxx when I called to ask why... There's dealers that do more for customer serice, but it's not yours...u es. Really 2 and 1/2 hours and the xxxxxxxx when I called to ask why... There's dealers that do more for customer serice, but it's not yours...u More
by Michael Donthnier
Employees Worked With
Aaron Fields
