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Jenkins Hyundai of Ocala - Service Center
Ocala, FL
1,141 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,141 Reviews of Jenkins Hyundai of Ocala - Service Center
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October 05, 2017
Excellent service representative (Writer). I had an intermittent AirBag light on my 2007 Hyundai Entourage that needed to be checked. Arrived 10/03/17 in the afternoon my car was taken right i I had an intermittent AirBag light on my 2007 Hyundai Entourage that needed to be checked. Arrived 10/03/17 in the afternoon my car was taken right in. Sara Scarberry was my assigned Service Writer. She was courteous, professional, very attentive, and efficient. A part needed to be ordered and I was given a loaner. On Wednesday 10/04/17 I called Sara around 1000 to tell her I wanted the old AirBag computer module part. Also I asked about a free car wash. Within the hour I received a call my vehicle was ready. I think the part was shipped overnight because it was safety related and Ron (Mechanic) put the used/old part in my vehicle.....Thanks to all. More
by Ed Berube
Employees Worked With
Sara Scarberry, Ron (Mechanic/Technician)
September 30, 2017
Great as usual I have been going to this dealership for over 6 years and dealing with the same people. It is always an upbeat experience. Pete has always taken good I have been going to this dealership for over 6 years and dealing with the same people. It is always an upbeat experience. Pete has always taken good care of me and my car no matter what Dept. He has been in. Recently I had occasion to deal with Chris in Colliosion and he too, went abive And beyond to make sure I was Pleased with my vehicle. More
by Paw, B
Employees Worked With
Chris in Collision , Pete Palys
September 17, 2017
Excellent Service My appointment was scheduled for 9/11. Hurricane Irma was heading our way. I called the dealer to see if I could get my appointment changed to 9/8. My appointment was scheduled for 9/11. Hurricane Irma was heading our way. I called the dealer to see if I could get my appointment changed to 9/8. There were no appointments. I was told to just come in and they would fit me in. I drove in after a doctor's appointment and was taken right in. They did the oil change, fixed a recall problem, an air-condition problem and replaced my battery. This is a great place to have my Hyundai Santa Fe Sport 2015 serviced. More
by JoySw
Employees Worked With
Aaron Fields
September 04, 2017
Wonderful service. My brake light did not shut off and overnight drained my battery. I called Jenkins for an emergency appointment and my problem was taken care of imme My brake light did not shut off and overnight drained my battery. I called Jenkins for an emergency appointment and my problem was taken care of immediately. Great service! More
by George Brechka
Employees Worked With
Aaron Fields
August 21, 2017
Second Attempt to Solve a Problem This is the second time I have had my car in for service for an intermittent problem. I understand that it is hard to fix a problem that cannot be du This is the second time I have had my car in for service for an intermittent problem. I understand that it is hard to fix a problem that cannot be duplicated. This time however, I felt that Pat Woods, the service technician, took the time to find a solution, and hopefully this is the case. Sara was fantastic also and I appreciated her help in wanting to fix the problem. More
by G Haile
Employees Worked With
Sara, service advisor
August 05, 2017
excellent Never a problem always courteous and thorough. having coffee available always a plus, I have dealt with these folks since 2005 , must like themvery mu Never a problem always courteous and thorough. having coffee available always a plus, I have dealt with these folks since 2005 , must like themvery much More
by Elaine
Employees Worked With
george Prislupski, Robbie Peace
July 20, 2017
First oil change I scheduled my first oil change at the dealership and was very happy with the service I received. Everyone was very pleasant. I enjoyed the free don I scheduled my first oil change at the dealership and was very happy with the service I received. Everyone was very pleasant. I enjoyed the free donuts, coffee and water. More
by clfleming1
Employees Worked With
July 14, 2017
Totally satisfied with service Very happy with Jenkins Hyundai. The service department staff are very pleasant and always courteous. The facility is so comfortable while you wait fo Very happy with Jenkins Hyundai. The service department staff are very pleasant and always courteous. The facility is so comfortable while you wait for service. The coffee and doughnuts are awesome. More
by Lana47
Employees Worked With
July 02, 2017
great service. aaron was excellent as usual. took a little longer than I thought. 2 1/2 hours. but well worth the tri from the villages. price was great. aaron was excellent as usual. took a little longer than I thought. 2 1/2 hours. but well worth the tri from the villages. price was great. More
by herrie
Employees Worked With
Aaron Fields
June 24, 2017
timely and courtious arrived at service center on time and was greeted respectfully. oil change and wheel alignment/rotation. have a question--bought care care package at arrived at service center on time and was greeted respectfully. oil change and wheel alignment/rotation. have a question--bought care care package at point of purchase which amounts to 10 oil changes and 5 tire rotations. the cost was $10X72 payments equaling $720. this is $72 for an oil change which seems to be very expensive to this writer. for my ford explorer i pay $28 for oil change including tire rotation. my question, what am i missing? secondly why did i pay $99.95 for an alignment when i had a coupon for 50% off in the car care booklet. More
by ray1
Employees Worked With
