Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jenkins Hyundai of Ocala - Service Center
Ocala, FL
1,145 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,145 Reviews of Jenkins Hyundai of Ocala - Service Center
Sort by
November 03, 2017
George Prislutski and Mike Rook at Ocala Hyndai -- the best! I have a 2015 Sonata Sport Turbo -- love the car. The "check engine light" came on. Took i to Jenkins Hyundai in Ocala, FL. It required a lot of tr I have a 2015 Sonata Sport Turbo -- love the car. The "check engine light" came on. Took i to Jenkins Hyundai in Ocala, FL. It required a lot of troubleshooting over several days. But George, my service rep, got me a loaner vehicle and kept me updated. Mike and the technicians stayed on the problem until it was solved. It was totally fixed! Exceptional customer service. More
by Jeff
Employees Worked With
George Prislutsk and Mike Rook
October 21, 2017
Had no intention of buying a car How could I refuse? So far the car is fine. Still learning where everything is I am done-enough words? This is unnecessary really 25 words? The Je How could I refuse? So far the car is fine. Still learning where everything is I am done-enough words? This is unnecessary really 25 words? The Jenkins facility is quite lovely and the personnel are all very friendly and looking to sell cars. We took our Sonata in for a safety recall and were approached by a salesman who convinced us to look at an Elantra. I reluctantly agreed and guess what? We came home with the Elantra! The Sonata, we found out later was sold the same day! More
by Willow 2017
Employees Worked With
Gabriel Escobar Salina Pistone, Sean Eason
October 10, 2017
First service since I purchased the car. Oil change, tire ro Service in store fantastic. Got a follow up phone call (voice mai) that asked why I didn't show up for scheduled appointment. I did show up for the a Service in store fantastic. Got a follow up phone call (voice mai) that asked why I didn't show up for scheduled appointment. I did show up for the appointment, and had service done. This has happened more than once. I do not like being contacted by your 3rd party customer service phone bank. In store personal are preferred. More
by Priscilla
Employees Worked With
October 10, 2017
Outstanding service from sales with Gus to routine service!! Gus has been top shelf since my initial call. He treated me and my family extremely well and made us feel appreciated. I would recommend Hyundai Jen Gus has been top shelf since my initial call. He treated me and my family extremely well and made us feel appreciated. I would recommend Hyundai Jenkins, specifically Gus Saucedo in an instant. It is no coincidence he has won top salesperson for so many years! More
by Raf
Employees Worked With
Sara in service section was outstanding as well., Gus Saucedo
October 05, 2017
Excellent service representative (Writer). I had an intermittent AirBag light on my 2007 Hyundai Entourage that needed to be checked. Arrived 10/03/17 in the afternoon my car was taken right i I had an intermittent AirBag light on my 2007 Hyundai Entourage that needed to be checked. Arrived 10/03/17 in the afternoon my car was taken right in. Sara Scarberry was my assigned Service Writer. She was courteous, professional, very attentive, and efficient. A part needed to be ordered and I was given a loaner. On Wednesday 10/04/17 I called Sara around 1000 to tell her I wanted the old AirBag computer module part. Also I asked about a free car wash. Within the hour I received a call my vehicle was ready. I think the part was shipped overnight because it was safety related and Ron (Mechanic) put the used/old part in my vehicle.....Thanks to all. More
by Ed Berube
Employees Worked With
Sara Scarberry, Ron (Mechanic/Technician)
September 30, 2017
Great as usual I have been going to this dealership for over 6 years and dealing with the same people. It is always an upbeat experience. Pete has always taken good I have been going to this dealership for over 6 years and dealing with the same people. It is always an upbeat experience. Pete has always taken good care of me and my car no matter what Dept. He has been in. Recently I had occasion to deal with Chris in Colliosion and he too, went abive And beyond to make sure I was Pleased with my vehicle. More
by Paw, B
Employees Worked With
Chris in Collision , Pete Palys
September 17, 2017
Excellent Service My appointment was scheduled for 9/11. Hurricane Irma was heading our way. I called the dealer to see if I could get my appointment changed to 9/8. My appointment was scheduled for 9/11. Hurricane Irma was heading our way. I called the dealer to see if I could get my appointment changed to 9/8. There were no appointments. I was told to just come in and they would fit me in. I drove in after a doctor's appointment and was taken right in. They did the oil change, fixed a recall problem, an air-condition problem and replaced my battery. This is a great place to have my Hyundai Santa Fe Sport 2015 serviced. More
by JoySw
Employees Worked With
Aaron Fields
September 04, 2017
Wonderful service. My brake light did not shut off and overnight drained my battery. I called Jenkins for an emergency appointment and my problem was taken care of imme My brake light did not shut off and overnight drained my battery. I called Jenkins for an emergency appointment and my problem was taken care of immediately. Great service! More
by George Brechka
Employees Worked With
Aaron Fields
August 21, 2017
Second Attempt to Solve a Problem This is the second time I have had my car in for service for an intermittent problem. I understand that it is hard to fix a problem that cannot be du This is the second time I have had my car in for service for an intermittent problem. I understand that it is hard to fix a problem that cannot be duplicated. This time however, I felt that Pat Woods, the service technician, took the time to find a solution, and hopefully this is the case. Sara was fantastic also and I appreciated her help in wanting to fix the problem. More
by G Haile
Employees Worked With
Sara, service advisor
August 05, 2017
excellent Never a problem always courteous and thorough. having coffee available always a plus, I have dealt with these folks since 2005 , must like themvery mu Never a problem always courteous and thorough. having coffee available always a plus, I have dealt with these folks since 2005 , must like themvery much More
by Elaine
Employees Worked With
george Prislupski, Robbie Peace
