Jenkins Hyundai of Ocala

The dealership itself was friendly and the two employees I worked with were great. The only issue I had with my who experience was no fault of the Hyundai dealer. I purchased a genesis g70 from them but the I worked with were great. The only issue I had with my who experience was no fault of the Hyundai dealer. I purchased a genesis g70 from them but they keep all the genesis across the street at the genesis dealer. When they went to detail the car and get it ready to go (the genesis dealer also detailed the car even though purchased at their Hyundai dealership across the street) it took them about an hour or so. Which wasn’t too big of a deal I just assumed they were being thorough. So once they bring the car back over to me it looks nice so I opened the trunk to put some belongings back there the plastic panels that protect the undercarriage unbolted and thrown in the trunk. Then I get inside the vehicle and get ready to go and there was cobwebs in the instrument cluster which baffled me yet again. When I asked if they could put these panels on they told me I had to make an appointment for it. Mind you I live 2 hours away from this dealer but luckily enough they had a dealer only 30 minutes away that could get me in the next day. Long story short the Hyundai portion of the Jenkins Hyundai/genesis was amazing but the genesis portion in ocala seems a bit hands off. When I had gone to the genesis closer to me they were wonderful so maybe one bad apple in the bunch it’s just hard to make a full review. More

Great customer service. Waiting time for service is not bad, best to go in the afternoon as the morning is pretty busy. Waiting time for service is not bad, best to go in the afternoon as the morning is pretty busy. More

18 vechiles with you that should speak for itself THANK YOU for everything and the great people you have working there YOU for everything and the great people you have working there More

I traded in my 2023 Tuscon for a 2024 Santa Fe. Ismail told me many of the feature on my Tuscon. In reality they are not. Power seats on the Tuscon, manual seats on the Santa Fe. Home link garage d Ismail told me many of the feature on my Tuscon. In reality they are not. Power seats on the Tuscon, manual seats on the Santa Fe. Home link garage door opener on the Tuscon, not on the Santa Fe. Entertainment system displays song title and artist on the Tuscon not on the Santa Fe. Several other features on my old Tuscon are not available on the Santa Fe. On day one of my Santa Fe, while registering my Bluelink to the Santa Fe, 2 trouble codes appeared relating to the power train and transmission. These codes were recorded on 7/31/2024 at mile 17. How could a new car be released with these trouble codes? I booked a service appointment the next day. Waited at the dealership s hip for over 4 hours before IKEA lobbied for a loaner car. Ismail did not seem interested in helping or even appeared to get involved. I picked up the car the following day. IKEA was great, but no one from management spoke to me or offered and support for my deliema. This was the second car from Jenkins I owned, and it will be my last. Both transactions disappointed me and didn't meet my standards. More

Excellent experience! Helpful with choosing a vehicle. Timely and efficient. I’d buy there again. Helpful with choosing a vehicle. Timely and efficient. I’d buy there again. More

Everyone was helpful regardless of the time and what my needs were. I left here feeling like there are still good dealerships around that aren’t all about pushing you into something you’re not looking for needs were. I left here feeling like there are still good dealerships around that aren’t all about pushing you into something you’re not looking for or something you cannot afford. This has been my best car purchase yet! More

You can always count on great customer service at Jenkins Hyundai or Ocala. I highly recommend them. Hyundai or Ocala. I highly recommend them. More

We compared two different SUV's side by side and decided on the one that fit our lifestyle most. on the one that fit our lifestyle most. More

Great fast service. Professional, kind, and upfront.Excellent dealership. They worked with me to get the best possible price. Professional, kind, and upfront.Excellent dealership. They worked with me to get the best possible price. More

Customer service was great and the environment was welcoming. The dealership was professional and honest. welcoming. The dealership was professional and honest. More