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Jenkins Hyundai of Ocala

Ocala, FL

4.7
5,029 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 5,029 reviews

June 10, 2023

I like personal conversation with service department not text messaging. Otherwie the service department was very satisfied with. More

by jkakolowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Croner
Jun 10, 2023 -

jkakolowski responded

yes.

June 10, 2023

Great car buying experience. No sales pressure, just given lots of information about the car and it sold itself. More

by ADCASON67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cote Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Jurado
Jun 12, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for giving us the opportunity to earn your business! We are delighted to hear that our team made you feel appreciated!

June 10, 2023

Serviced on time and completely , able to eat lunch while waiting. Had internet. Comfortable chairs More

by Btrfly.0144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for sharing your experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Our team will be thrilled to hear your feedback!

June 10, 2023

We had an appointment for an oil change and wiper change. It took over 2.5 hours which is unacceptable. Will not go back for an oil change at the dealership. Our rep did not meet to discuss the oil change More

by RANDY40A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nico Estrada-Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Ryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Glavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

June 09, 2023

Both Rocky and Mike were fantastic. The dealership itself was a nice experience and offered a lot to waiting customers, such as drinks, food, entertainment, etc. More

by SAMMI.ABRAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salina Pistone, Michael Finlayson
Jun 12, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for choosing us for your purchase! We appreciate the five-star review.

June 09, 2023

From start to finish, the entire was smooth and completed faster than I expected. Friendly and knowledgeable staff. More

by gypsy1914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Glavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meraida Lopez
Jun 12, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for giving us the opportunity to earn your business! We are delighted to hear that our team made you feel appreciated!

June 09, 2023

Everyone is welcoming and helpful as soon as I came on the lot. The staff came out to greet me. More

by gypsy1914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meraida Lopez
Jun 09, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for choosing us for your purchase! We appreciate the five-star review.

June 09, 2023

Great experience. Franklin was extremely professional yet pleasant at the same time. Also very good st what he does. We just stopped by to see sticker prices and befor More

by DJMOTOW44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Huxoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Glavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklin
Jun 12, 2023 -

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We wish you safe travels in your new vehicle and look forward to seeing you again soon! Thank you for your business.

June 09, 2023

This was my third new car bought from Jenkin’s since 2015 . I just called Matt and made an appointment to buy a new car . Within 2 hours I drove home in my Tucson. More

by KRAFTOCALA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Huxoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for your review about your experience during your recent purchase! We appreciate your business, and we are delighted to know that we provided you with excellent service!

June 08, 2023

Good service. Got a free car wash, that was nice. Thank you very much Paula More

by macbritney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Jenkins Hyundai of Ocala responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

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