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Jenkins Hyundai of Ocala

Ocala, FL

4.7
5,029 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 5,029 reviews

August 01, 2023

Great people friendly service right there to help you will use them again if I ever have to More

by Redneckman40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Glavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember sales guy name but 5stares to him
Aug 02, 2023 -

Jenkins Hyundai of Ocala responded

We are so grateful for your review. Thanks for sharing your experience with us and the community!

August 01, 2023

I knew what I wanted when I arrived. Heather was phenomenal, and really listened to my needs. Everyone was friendly and professional. This sales experience was unlike any other I have ha More

by LPIPPIOHUFF
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Glavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Loyd
Aug 02, 2023 -

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We wish you safe travels in your new vehicle and look forward to seeing you again soon! Thank you for your business.

July 31, 2023

We had a recall to upgrade the software that controls the ability to hack the system & steal the car. It was done quickly and we didn't have to wait get a time to get it done More

by jimmoser51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Dibella, Kylie DiBella
Jul 31, 2023 -

Jenkins Hyundai of Ocala responded

Customer satisfaction is our top priority! Thank you for the kind words and the five-star review!

July 30, 2023

The sales staff is not my cup of tea. Had I not wanted the car I purchased I would not have gone to them. I found the car online. The person (Mark) who did my paperwork was unprofession More

by LIVEWELL247365
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cote Mulligan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

July 29, 2023

It is a pleasure to work with Jenkins Hyundai of Ocala. The staff in all departments are professional in their position. More

by SKY KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Estrada-Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Shelley
Jul 31, 2023 -

Jenkins Hyundai of Ocala responded

Customer satisfaction is our goal! We are glad to know you are impressed with our facility. Thank you for your business!

July 28, 2023

Extremely high pressure salesman. It was very hard to get a word in edgewise or ask questions More

by GWENNIE100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nico Estrada-Avila
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy, Mark Shelley, Salina Pistone
Jul 31, 2023 -

Jenkins Hyundai of Ocala responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-620-2264 X 3482. Thank you, Adam Dolin Customer Relations Manager

July 28, 2023

Very satisfied with their service! ! All the employees was very friendly and helpful very fast service!! More

by Wbankhead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hankerson, Michael Finlayson
Jul 31, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

July 27, 2023

the young man that helped me was Fantastic! Polite and personable. Need more like him. More

by Dixie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown Name
Jul 27, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

July 26, 2023

Blue Link still not set up. Would like to know when I should expect it to get set up. 2024 Santa Cruz More

by SFROST2
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Glavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Jenkins Hyundai of Ocala responded

I would like to take this opportunity to thank you for completing your survey and rating your experience with our team four-stars. After reading your review, I would like to speak with you about the Bluelink not being set up properly to ensure that everything was fully resolved. Please contact me when you can at 352-620-2264 X 3482. – Adam Dolin, Customer Relations Manager

July 26, 2023

Best service department that I know of. Always honest and they have a relaxing waiting area. George has been my advisor for years. I highly recommend George. Takes time to explain things an More

by eddiemillsocala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for your positive review! We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other auto services done, remember we are always here to help!

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