Jenkins Hyundai of Ocala

I have been buying from this dealer for four years now. My first experience was in purchasing a 2007 Sonata, the shopping experience I had with Carolyn was outstanding, so with my future cars, a Santa Fe, My first experience was in purchasing a 2007 Sonata, the shopping experience I had with Carolyn was outstanding, so with my future cars, a Santa Fe, then a 2009 Sonata I made Jenkins my dealer of preference and worthwhile to drive a couple hundred miles south to purchase my vehicles. I still receive birthday cards from Carolyn which proves the professionalism of service goes beyond the point of vehicle delivery. I am confident enough that on my last vehicle purchase I called Carolyn, let her know my needs and when I arrived at the dealer most of the paperwork was in order. Even though I arrived s few minutes before closing, nothing was rushed and my wifes new Sonata was clean and ready for delivery. Thank you for the outstanding experiences during my purchases. Rick M More

Purchased 2011 Santa Fe LTD 1 week ago. Emissions warning light on day after purchase. Multiple attempts to communicate with salesman to assist with service. After first contact with him, I received no furth light on day after purchase. Multiple attempts to communicate with salesman to assist with service. After first contact with him, I received no further communication from him, although I contacted all of the numbers and email on his business card he provided to me on the day of purchase. I expect better service for trading in my 2006 Sonata and purchasing a new vehicle. It is disapointing that the new vehicle has problems the day after the purchase, let alone have Quality problems with the dealership! Where is the quality of service? Once the purchase is made the customer is no longer valuable? I will not recommend Jenkins of Ocala to anyone. In fact ALL of my co workers know of my difficulties with the lack of response!! I also recognized after the purchase that the sales document noted the odometer reading at 18 miles, when in fact the vehicle had a significant higher odometer reading. Is this legal? I was informed the vehicle was driven from the tent sale in Leesburg to Ocala, and the salesman told me it was out for a test drive the day earlier. The vehicle was covered in dust from the tent sale. The final detail after I purchased it was not up to par. The windshield had streaks on the inside and outside. The dashboard was still dusty with a hand print over the passenger side area. They can and should do better. More

Buying my car from jenkins hyundai was a great experience. I love my new elantra and everyone at the dealership was very friendly and helpful. Jim made sure that I was able to get every option I w experience. I love my new elantra and everyone at the dealership was very friendly and helpful. Jim made sure that I was able to get every option I wanted while staying in my budget. I'll definitely be a returning customer! More

Our experience with Jenkins Hyundai was great!!! We did not have the sales pressure that you have @ other dealerships. Chris and Carolyn were very pleasant and very informative. The process went really fas not have the sales pressure that you have @ other dealerships. Chris and Carolyn were very pleasant and very informative. The process went really fast for us. We felt everyone was very honest and fair. We were on a time crunch and the fiance guy hurried right along for us.All in all we would recommend this dealership to all our friends.Thanks so much. WE LOVE OUR SONATA!!!! Thanks again, Kathie and Neill More

i am very pleased with the attitude at jenkins hyundai in ocala i purchased the perfect car and the one i wanted thank you to jim f he was great it was great experience and i am really excited abou ocala i purchased the perfect car and the one i wanted thank you to jim f he was great it was great experience and i am really excited about the car i will recommend jenkins hyundai again just as i have in the past i bought my 2000 hyundai sonata there in 1999 More

We did research online prior to making our purchase. We visited a lot in Gainesville and was disappointed in the staff and selection. Jenkins had a larger inventory and we liked the prices. They worked to visited a lot in Gainesville and was disappointed in the staff and selection. Jenkins had a larger inventory and we liked the prices. They worked to help us reach our goal and at the end of the day we drove out with what we wanted. Very happy! More

Made an 8am appointment for an oid change. I arrived at 755am. I waited 15 minutes before I was assisted while other customers with Hyundai's were helped. I own another manufacturer's luxuary car with an o 755am. I waited 15 minutes before I was assisted while other customers with Hyundai's were helped. I own another manufacturer's luxuary car with an over priced Jenkins service plan. Once helped I advised Peter that I had an 8am appointment and that I would be waiting for the car. He advised about 1 hour. After 2 hours of waiting and hearing the names of the Hyundai customers being called to pick up their cars I inquired about mine. I was told that the wipers had stopped working. They worked on my rainy drive in. I was also told they didn't know I was waiting. They could not tell me how long it would take. After about 45 min the mechanic came in shaking his head and shrugging his shoulders. I was told my car was finished and the wipers worked. They didn't know that if the hood was up the wipers would not come on. Had they asked bothered to ask me I would have told them that it is a safety feature to keep stupid mechanics from braking the blades and arms while the hood is up as they are recesed and automatic. My advice, take your Hyundai there for service. If you have any other brand of car go somewhere else. More

We are very pleased with our 2011 Accent. It handles beautifully, rides comfortably and is a real beauty to look at. We were also treated very courteously by the sales person, Greg Carlew and all the beautifully, rides comfortably and is a real beauty to look at. We were also treated very courteously by the sales person, Greg Carlew and all the employees at Jenkens. Greg took the time to go over all the features and operational equipment of our new Accent. We couldn't have asked for anything more. A very satisfied customer, Glennis D Hamilton More

I have purchaced cars from this dealership in the past ( 5 ). But have never delt with this sales person befor, where have you been hiding her? Costomer service is important to me Carolyn EXCELLS here. She 5 ). But have never delt with this sales person befor, where have you been hiding her? Costomer service is important to me Carolyn EXCELLS here. She is very friendly and knows her stuff, their is no B.S. she tells you like it is. The prices are good I wish to thank Carolyn for allowing me to become part of her " Buying Family ". More

I worked with this dealership on buying a used truck. I signed a contract, to be called back requesting references. I brough references to be pulled in the back and told they want to renegotiate my contrac signed a contract, to be called back requesting references. I brough references to be pulled in the back and told they want to renegotiate my contract. We returned the vehicle and will buy somewhere else. Very dissapointed with the professionalism and misleading representation of their contracts by trying to get money from a person with a zero down contract. I waited long waiting periods for assistance and can't reach assistance to cancel tag to remove insurance from the tag. More