Jenkins Hyundai of Ocala

Oil change Took car in for oil change and found out it also needed to have the door locks replaced. I was told they could do it now but it would not be finished Took car in for oil change and found out it also needed to have the door locks replaced. I was told they could do it now but it would not be finished that day. (Oil change appointment was 3:30) Keith made arrangements for me to have a rental car until my car was finished the next day. The next day when I came in to get my car I had an appointment that I had to,keep. Keith got me on my way quickly. Very please with the way He took care of everything. More

Service Department The service department at Jenkins Hyundai is courteous, friendly and efficient. Waiting time is minimal and the waiting room is clean, comfortable and The service department at Jenkins Hyundai is courteous, friendly and efficient. Waiting time is minimal and the waiting room is clean, comfortable and a pleasure while waiting. We have had service done on our vehicle for about 4 years now and it is always a pleasure. More

Disrespectful They don't hold up to what they say they will do. Get things in writing!!! I have learned my lesson. Not going into all the details.Once they realize They don't hold up to what they say they will do. Get things in writing!!! I have learned my lesson. Not going into all the details.Once they realized they messed up they no longer would take my calls nor has finance called me back like they said they would but its all good they are paid. My other issue is I have called several times over last few days in regards to my tag that I never got and was just wondering what was going on. Wouldn't respond and ignored my calls. I even sent a text to the sales guy. NO RESPONSE. Finally I called and asked for manager but wouldn't say who I was. The secretary gave me the information to what I needed. Rude and disrespectful!!! They weren't like this the first time I was at the dealership but once I bought car they didn't care about anything. I wont go back nor will I recommend them to anyone. More

Satisfied customer I was treated with respect. I felt that the service writer cared about me as a person as well as a customer. I will be back in the future. I was treated with respect. I felt that the service writer cared about me as a person as well as a customer. I will be back in the future. More

Good Experience The people here were friendly, courteous and true to their word. I was told my vehicle would be ready in 45 minutes and, by golly, didn't he call me The people here were friendly, courteous and true to their word. I was told my vehicle would be ready in 45 minutes and, by golly, didn't he call me in 44 minutes. The waiting area was clean and well stocked with magazines and refreshments as well as WIFI and television usage. All made for a pleasant visit. More

Great Experience It was a pleasure doing buisness with Jenkins Hyundai, your sales staff is outstanding from your Sales Manager Cote Mulligan to Your Sales person Caro It was a pleasure doing buisness with Jenkins Hyundai, your sales staff is outstanding from your Sales Manager Cote Mulligan to Your Sales person Carolyn Davis and to your Finance Manager Ian Sowards, I have never had such great service when purchasing a new vehicle. your employees should be recongnized for there friendliness and the positive attitude they showed to me and my Family. Carolyn spent a good amout of time showing and setting up the features with my daughter. In our conversation with your Sales Manager he said you sell 300 or more cars a month. I can see why. your staff is great, keep up the good work. Thanks Again: Forrest Hall More

New SUV Gus did a super job, he answer all our questions and very friendly. He made sure we had water and gave us time to decide. Gus did a super job, he answer all our questions and very friendly. He made sure we had water and gave us time to decide. More

My experience I was merely looking to see what type automobiles Hyundai had. Mr. Lavish must have realized I was interested in the Elantra and was able to find a c I was merely looking to see what type automobiles Hyundai had. Mr. Lavish must have realized I was interested in the Elantra and was able to find a car that fit my needs. I had a maximum amount I able to spend and the dealership was able to meet this requirement. Everyone was very helpful and made my purchase a very pleasant experience. More

What an experience!!! I was very impressed with the overall customer service I received. I didn't feel pressured and was able to understand every step as we went towards my I was very impressed with the overall customer service I received. I didn't feel pressured and was able to understand every step as we went towards my final purchase. My husband was with me who was in the car sales business years ago for many years. He WAS also impressed. The test drive that David Brass took us on with the car we were interested in was impressive. It showed me how the car handled and literally made the sale. From start to finish, I was completely satisfied. AJ Beach More

Great job Keith always provides great customer service. I will keep bring my car back for service. Was taken care of quickly. And work done for price stated Keith always provides great customer service. I will keep bring my car back for service. Was taken care of quickly. And work done for price stated More