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Jenkins Hyundai of Ocala

Ocala, FL

4.7
5,170 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 5,170 reviews

April 24, 2016

Big mess up and still not correct vehicle "We have purchased from Jenkins at least 3 times before. We have 3 silver Hyundai's in front of our home at this time. We considered ourselves a Hyund More

by sellat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Austin, Shannon, Kyle Lambert
Apr 27, 2016 -

Jenkins Hyundai of Ocala responded

We sincerely apologize for your negative experience. Please contact our Customer Relations Director, Maria Patino, at 352-620-2264 Ext 3482. Thank you for your feedback.

Apr 28, 2016 -

sellat responded

I have spoken with the Customer Service persons at Jenkins Hyundai as did my husband. The situation remains the same and as such I feel at this point any other conversations will not be proactive or productive in changing anything. Actually, I was called on April 25, 2016 and spoke to someone regarding my review and the situation. It was not until the end of the conversation that the individual was even aware himself that the particular accessory I requested (BlueLink) was only available on The Limited Edition. As I had to terminate the call due to illness and requested he call me back (he did not) I guess the situation will not be resolved. I suggest a refresher course for the entire team so that when consumers request particular features they can be told at the time of the sale that what they are signing papers for does not have the features they requested. Better yet the option to lease or purchase the vehicle the customer desires is properly delivered without a hitch in the process.

April 23, 2016

Recall on steering I was very satisfied with the service I received on my vehicle. Your representative Aaron was very informative & very accommodating for my service ne More

by molly123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Service Department
April 23, 2016

very happy see above and would recommend tim to all my friends.tim kohller was very friendly not aggressive and very professional.finance person was friendly and More

by furrer11946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Kohller
Apr 27, 2016 -

Jenkins Hyundai of Ocala responded

Thank you for allowing us to earn your business. We appreciate the five-star review!

April 23, 2016

Satisfied Everything was great. Service was good love the new facility. Everyone was very helpful. Carolyn Davis is an excellent salesperson. we are very happy More

by babsinocala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
April 22, 2016

We LOVE Jenkins Hyundai! From the first moment that we entered Jenkins Hyundai, we were cordially greeted by Carolyn Davis, who remembered our names! (We have bought 5 vehicl More

by cmorgan71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
April 22, 2016

Buying Experience Our car-buying experience at Jenkins Hyundai was extremely pleasant. We never felt hassled, or pressured. We felt welcome and comfortable through th More

by jack.couch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis, Juan DelArco
April 21, 2016

Good place to buy a vehicle Gas millage is great. Quiet cab. Ride is excellent. Lots of switches and buttons. Wife is electronically challenged so it will take longer for her More

by drmikeandmary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Castaneda, Juan Del Arco
Apr 27, 2016 -

Jenkins Hyundai of Ocala responded

Thank you for choosing us for your purchase! We understand vehicles come with a lot of technology, and that can be challenging for anyone. As a Jenkins customer, you have unlimited reconnect visits available to you by appointment. Please email Maria Patino, Customer Relations Director, at maria_patino@jenkinscars.com. We will be happy to assist you until you are comfortable with all the features in your new vehicle. Thank you for your valued feedback.

April 21, 2016

A great dealership Jenkins Hyundai is the best dealership we have ever dealt with. We have dealt with them for years and everyone there has been kind, courteous and very More

by mlandedwill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Britton, Dave Knight
April 20, 2016

vrey good I had a very good experience all around, everyone was very helpful and the dealership itself is a beautiful building. I would recommend Jenkins Hyu More

by jenben617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn D. , Jason C., Ian and Juan
April 19, 2016

Review We had a horrible experience at the leesburg dealership and went up to Ocala and had a way better experience great people and absolutely loved the peo More

by keithm517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 19, 2016 -

Jenkins Hyundai of Ocala responded

We are delighted to know our team provided you with an excellent experience. Thank you for choosing us for your purchase!

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