Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jenkins Hyundai of Ocala
Ocala, FL
4,977 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable.
Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,977 reviews
May 17, 2018
Excellent all taken care of Excellent friendly service makes one feel like family. I just relaxed and they took care of everything. On top of it all,my wife and I enjoyed a delic Excellent friendly service makes one feel like family. I just relaxed and they took care of everything. On top of it all,my wife and I enjoyed a delicious lunch. I would recommend all I know to Jenkins Hyundai !!!! Love my Santa Fe Sport !!! More
by NOMOFEET
Verified CustomerEmployees Worked With
Gabriel Escobar
May 17, 2018
Excellent Experience This dealership was very helpful and friendly. they answered every question i had and they helped me get into the perfect vehicle. i would highly reco This dealership was very helpful and friendly. they answered every question i had and they helped me get into the perfect vehicle. i would highly recommend them. More
by KELSEYLYNN0121
Employees Worked With
Thomas Gemkow, Josue Molinari-Ruiz
May 17, 2018
Buying a certificated vehicle from Jenkins Very pleasant and helpful employees. The process of finding the right car can be very stressful but I feel I have the right fit for my needs. Very pleasant and helpful employees. The process of finding the right car can be very stressful but I feel I have the right fit for my needs. More
by nancycalabrese1948
Employees Worked With
Tom, Selina , Sean Eason
May 17, 2018
Oil Change I have been a customer for many years. This is my seventh car thru Hyundai. Service team is awesome. It's always quick and friendly. I have been a customer for many years. This is my seventh car thru Hyundai. Service team is awesome. It's always quick and friendly. More
by ADMEG26
Employees Worked With
Aaron Fields
May 17, 2018
Oil change I did not have a good experience this time or any other time I have been to Jenkins. This time my car has been making a lot of nice when you step on I did not have a good experience this time or any other time I have been to Jenkins. This time my car has been making a lot of nice when you step on the gas. It was fine when I took it in for an oil change. Did I go back, no, because they would have told me they didn't do anything other than change the oil and filter. But why then is there less pick up and more noise than when I took it in. I will only go back to Jenkins to have my mileage confirmed so I can receive the Visa card. They have lost a loyal customer. Two years ago I went in because the "service engine" light was on and was told it was just a computer problem and they charged $125.00 to reset the computer. The care lost power but I have lived with it not it has lost more power! Would I recommend the service department NO NO NO! More
by WILMASANTORO
Employees Worked With
Don't know the names of the employees.
May 17, 2018
I don't feel like I got a good deal. The prices quoted at the sales desk,were not the prices written on the sales contract. The price of the car was higher than other dealers.They told me The prices quoted at the sales desk,were not the prices written on the sales contract. The price of the car was higher than other dealers.They told me they would give me $4700. for my trade,when written up they only allowed me $4000. They told me the price of the car I was purchasing was $15999.,when written up as $16896. I was told that all dealers charge The $899. dealer prep fee. When I know for a fact that Hyundai of central Florida ,for one does not. The dealer prep fee was already included in the price of the car. They added it again,when they wrote up the sales contract. And when I got home the window sticker price sheet was not included in the paperwork. Just overall a bad experience. More
by MARCJUSTIS
Employees Worked With
Gary Catalanotto
May 17, 2018
Help with phone connection I needed help connecting my phone to my new Hyundai. I called to talk to Jenny or Gus and was told to come on in in the morning. When I got there gas I needed help connecting my phone to my new Hyundai. I called to talk to Jenny or Gus and was told to come on in in the morning. When I got there gas help me hook the phone and said that I could use the GPS things went really well. I was quite pleased with the service. More
by MLouD
Employees Worked With
Gus Saucedo
May 17, 2018
Not too happy I should have gotten an estimate on my old car repair and left. I did not realize what I was getting into. I purchased too soon after my husband's I should have gotten an estimate on my old car repair and left. I did not realize what I was getting into. I purchased too soon after my husband's death. . More
by ALEXOCALA
Employees Worked With
Maria Patino, Gus Saucedo, Jason Devilbiss, Thomas Gemkow, Gary Catalanotto
May 17, 2018
telephone service is really bad When trying to make appointment I was left hanging for 12 minutes. I had to hang up and re dial. Other friends of mine have had the same issue and al When trying to make appointment I was left hanging for 12 minutes. I had to hang up and re dial. Other friends of mine have had the same issue and also leaving messages for someone to call them back and. no one did. I have also made these comments on two recent surveys and no one has made contact. More
by MARGMEX
Employees Worked With
Shane ?? For sales I dealt with Leesburg Greg Jones
May 17, 2018
Very expensive and still waiting for recall parts. The last time I went there for service, which was in Aug., 2015, I ended up spending over $1200, and it shouldn't have cost me nearly that much, since The last time I went there for service, which was in Aug., 2015, I ended up spending over $1200, and it shouldn't have cost me nearly that much, since I went in for a free tire alignment. I have all my work done now at a local shop, which has saved me money. We've purchased several Hyundai vehicles from you in the past, but found a much better deal on our last purchase at Deland Hyundai. We have usually provided our own financing through our bank. More
by duffer829
Employees Worked With
John Handy, and George Prislupski
