Jenkins Hyundai of Ocala

Regular service visit It was so good to have Keith (Andrews) back. The last time I had work done and he wasn't there; I felt like the family step child. He gave me the good It was so good to have Keith (Andrews) back. The last time I had work done and he wasn't there; I felt like the family step child. He gave me the good service I equate with Jenkins. Thanks, Keith. More

Listened and acted upon my complaint I had felt a shifting, slight movement in my driver's seat cushion on my 2016 Genesis. After trying to locate the problem during two previous visits I had felt a shifting, slight movement in my driver's seat cushion on my 2016 Genesis. After trying to locate the problem during two previous visits and not finding the cause they totally replaced the seat cushion. The service department made every effort to find what was causing the problems I was experiencing. They tightened the seat track and even removed the seat and reinstalled it before a new cushion was installed. I felt like the "princess and the pea" feeling discomfort in the seat when the technicians couldn't duplicate it but my complaints were acknowledged and the problem was corrected. I was provided with a courtesy car overnight during the last two visits. More

Good service experience but.... The actual service experience was fine. Making the appointment was a fiasco. I tried to use the online reservation scheme but each time it said that The actual service experience was fine. Making the appointment was a fiasco. I tried to use the online reservation scheme but each time it said that it could not confirm the appointment although it showed that the time slot was avaialble. It took several calls to service to finally get a confirmed appointment. The requested service was provided in a timely manner and the employees were fine. More

Service @ Jenkins hyundai in Ocala. Staff is pretty prompt, helpful and pleasant. Service completed in estimated time and estimated price. Explanations through and complete. Will cont Staff is pretty prompt, helpful and pleasant. Service completed in estimated time and estimated price. Explanations through and complete. Will continue to schedule my service @ this facility. More

Came in to upgrade my car. Everybody at the dealership was extremely professional, kind and down to earth. I always have a really good experience whenever I pop into Jenkins Hyu Everybody at the dealership was extremely professional, kind and down to earth. I always have a really good experience whenever I pop into Jenkins Hyundai. More

Awesome Tom and Kirstie were very both very polite and helpful. Service was great, I would highly recommend this dealership to my friends and family!!!! Thank Tom and Kirstie were very both very polite and helpful. Service was great, I would highly recommend this dealership to my friends and family!!!! Thank you!! More

Great customer service They were very knowledgeable, and respectful when my wife and I had to make visit to the service department. Our engine needed to be replaced do to a They were very knowledgeable, and respectful when my wife and I had to make visit to the service department. Our engine needed to be replaced do to a malfunction that was on the recall list. Apon arrival we were met with kindness and compassion. We were granted a rental car while the repairs were made free of charge. Once everything was complete we dropped off the rental and was picked by one of the dealerships drivers and taken back to the dealership. Our car was fixed cleaned and ready to go. We appreciate everyone involved in making it a good experience for us. My wife was pleased, so happy Wife happy life. Thanks for everything. My main contact was Keith. More

Excellent.service! Jenkins Hyundai.of Ocala has provided consistently excellent maintenance on my 2015 Hyundai Sonata since I started driving the car 43 months ago. Kirs Jenkins Hyundai.of Ocala has provided consistently excellent maintenance on my 2015 Hyundai Sonata since I started driving the car 43 months ago. Kirstie, my customer rep, provides the very best attention to all my car's maintenance. When I received word of minor recalls, she saw that those received prompt, expert attention and convenient scheduling and this has enabled me to have trouble free ownership and enjoyment of my car at all times. More

oil change every was very helpful good service all was good donutds and coffee good everyone wad helpful service was good and very fast satisfief very happy every was very helpful good service all was good donutds and coffee good everyone wad helpful service was good and very fast satisfief very happy More

Wonderfull sales person Carolyn Davis is the most pleasant salesperson to deal with, very informative. This is my second car that have purchased thru her and when I am ready Carolyn Davis is the most pleasant salesperson to deal with, very informative. This is my second car that have purchased thru her and when I am ready for a new one, I will see her. She was very helpful buying and walking me thru my new car. She told me if I had any question or concerns about my new car please don't hesitate to call. She makes buying a car very enjoyable. More