Back

Jenkins Hyundai of Ocala

Ocala, FL

4.7
5,029 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
Contact Dealership

1602 SW College Rd

Ocala, FL

34471

Directions

By Type

Showing 5,029 reviews

June 05, 2018

Finally after months of worry my vehicle was fixed. My vehicle had an issue with the air conditioner cooling and I put a claim in with the company after discussing with your service department. I spoke More

by nettie4894
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nico Estrada-Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Patino
Jun 06, 2018 -

Jenkins Hyundai of Ocala responded

We apologize for the sub-par experience. We are glad to hear that your concerns were resolved. Thank you for your feedback.

June 04, 2018

Regular matienance Our service tech Keith is amazing. He makes sure we keep the cars in proper working order every time we bring the vehicles in. He has always treated u More

by DOLPHI3451
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kieth
June 04, 2018

Awesome! Keith is awesome and honest and knows his cars! Aw L ways consistent 10 out 0f 10! Work was great and good timing. I trust them More

by JNTWILL092
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith service advisor...a perfect 10 out of 10!
June 04, 2018

tire repair Came in with nail in tire and did and not have appt, but was serviced quickly. I was very happy with how fast the repair was done. More

by pbrennan02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Fields
June 04, 2018

Lug nut fell off vehicle after a tire rotation! I found a lug nut in my driveway after being serviced on Saturday June 2nd! Luckily tire kingdom was open and fixed the problem! This is totally unexc More

by WHITEHUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Fields
Jun 06, 2018 -

Jenkins Hyundai of Ocala responded

We sincerely apologize for the sub-par experience. Our Service Manager will address this, as your safety and satisfaction are extremely important to us. Thank you for bringing this matter to our attention. Please send us your full name via private message so that we can ensure your concerns are immediately addressed. Or, email maria_patino@jenkinscars.com.

June 04, 2018

Valet service Outstanding! Service Excellent! After bad experiences @ Sullivan Cadillac, We switched to Jenkins and have have enjoyed superior service since. This is our 3rd Genesis! Great purchas More

by Bullsnipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stein Fuller, Gus Saucedo, Aaron Fields, Gary Catalanotto
June 04, 2018

To long of a wait I went in on a Saturday morning for an oil change and for them to check a few other things out. They changed my oil and checked everything else out. T More

by JESSANNE11001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith
Jun 06, 2018 -

Jenkins Hyundai of Ocala responded

We apologize for the sub-par checkout experience you have had. We will use your feedback as coaching opportunity with our team. We know your time is important and we let you down. Thank you for the honest feedback and we hope you will give us the opportunity to make this up to you, during your next service visit.

June 04, 2018

Great experience The service department was great and was extremely helpful. I was also helped by the sales department to get me into a brand new car as well. More

by Fhscheer63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Saucedo
June 04, 2018

Service was very good. Waiting area is very pleasant. Staff is very efficient and courteous. Getting service is a very pleasing experience. I will always return here when More

by EDPFARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2018

Fabulous I went to other dealerships and was treated not so well. My experience at Hyundai is awesome, treated very well and left with my new vehicle .. More

by SEATRTLE670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Catalanotto
Jun 06, 2018 -

Jenkins Hyundai of Ocala responded

Yay! Our goal is to provide you with a five-star experience, so we are delighted to know our team was able to show you the Jenkins difference! Thank you for choosing us and welcome to the Jenkins family!

...
344
...