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Jenkins Hyundai of Ocala

Ocala, FL

4.7
5,029 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 5,029 reviews

June 06, 2018

oil change and tire rotation Whenever I come to Jenkins Hyundai I ask for Keith Andrews. His professionalism gives me a feeling that I am in good hands. I'm on my fifth Santa Fe More

by LBKOWALSKI1965
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEITH ANDREWS
June 06, 2018

Awesome I was very pleased with the service and friendliness of the staff. I would highly recommend to others to go to this dealership, and I will be back in More

by ATHINAMARIE93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Saucedo
June 06, 2018

What is next?? We paid extra when we got the car for Free Service for 3 years. We have had the vehicle for over a year but when I had it serviced I was told my servi More

by SARA.LUSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service guy.
Jun 11, 2018 -

Jenkins Hyundai of Ocala responded

Please email Heather your full name and a brief description of the issue at, Heather_Richardson, our Finance Assistant. She will be glad to look into this so that we can ensure we are able to correct any errors in the system. We apologize for the inconvenience and appreciate you alerting us of this concern.

June 06, 2018

Wonderful Service Jennifer was amazing listening to my wants in a new vehicle and making it work. Everyone was polite, professional, and understanding there. Great expe More

by NCARVER83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Echeverria, Sean Eason
June 06, 2018

Wednesday with Kirstie As always we were greeted warmly by a staff member who confirmed our reason for being at the service area. Kirstie was at her desk as we walked in and More

by LEVYLISA51
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2018

Oil change coupon not honor ed Didn't honor coupon for oil change because according to them not good anymore and coupon has no experi. Date will never go there again More

by HORNEDO33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kirstie Ryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Jenkins Hyundai of Ocala responded

We try to accomodate coupons as much as we can, however, depending on when the coupon expires, our advisors cannot submit an expired coupon. We do have coupons on our website that you can always check for, as we keep them up-to-date. Nevertheless, your satisfaction is important and our Service Manager can assist in printing any coupon when you are here with us. We are disappointed to know that he did not have the opportunity to intervene to ensure customer satisfaction. Please email our Service Manager, Arron Fields, and provide him your full name and a copy your feedback so that he can have the chance to regain your confidence. Email: aaron_fields@jenkinscars.com

June 05, 2018

Very accommodating. Listened to what I wanted and did not want and my price range. Was able to meet my expectations all around.Very pleased with my new Kona.Very good per More

by Chuckism
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Jenkins Hyundai of Ocala responded

Congratulations on the purchase of the New Kona! Your are the reason we are here! Thank you for your business and the five-star review!

June 05, 2018

Always a good experience Everyone here from sales, to finance, to the service department is always pleasant, and helpful. I have referred several people and will continue to More

by krosario0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2018

An hour & 45 mins was slow for an oil change & tire rotation Our appointment was for 9:00 am. Dropped off the car at 8:45. Was ready at 10:45. As usual the wait was pleasant, especially this time, since we we More

by jpsspecial1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Mucci
June 05, 2018

Welcoming. Friendly. Attentive. I appreciate the sense of urgency placed on every customer. Everyone was ready to assist. No one had a poor attitude, and they were even friendly with More

by BKCHICA5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Fields, Megan Westrick
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