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Jenkins Hyundai of Ocala

Ocala, FL

4.7
5,029 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 5,029 reviews

June 09, 2018

Happiness Everyone was so helpful. This is my dream come true. My old car is 20 years old I never thought I could get a car. Carolyn was wonderful. Thomas was w More

by Hyundai 01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Gemkow
June 08, 2018

WORST EXPERIENCE EVER I came to look at trading for a newer Sonata and maybe leasing another AFTER WE FIRST DISCUSS TRADING IN THE 1ST ONE. Cedric who seen us. Left to meet More

by Tyarashawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cedric McHaney
Jun 11, 2018 -

Jenkins Hyundai of Ocala responded

Thank you so much for bringing your experience to our attention. We have used your feedback as a coaching moment for the team members involved. We appreciate you allowing us to address this with our team, as we are always looking for any area that we need to improve.

June 08, 2018

The best purchase I've made of year. I needed a new vehicle and I contacted this location in Ocala where I found a wonderful young lady by the name of Faith. This young lady was very help More

by KIMBERLYCRGREENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Faith Konyha, Sean Eason
June 08, 2018

Great people to know & work with. You have the very best with "Ron" to work on the Genesis. I always insist he & no one else work on my car. Have known him for many years & trust him More

by CKAY78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2018

Excellent Very professional and excellent service. Though the amount of time from start to finish appears to be to long yet I received excellent and profession More

by IGTSOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Van, Sean Eason
June 07, 2018

They don't address all issues they are supposed to. I have brought my car in a few times now to fix an issue with my brake light randomly not working. Each time they have told me the problem was fixed, More

by CINDIRAFFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Fields
Jun 11, 2018 -

Jenkins Hyundai of Ocala responded

Thank you for your honest feedback. We are sorry to hear that we have let you down. Please email me you full name at, maria_patino@jenkinscars.com so that I can look at our records and address your feedback with our service team. Thank you kindly, Maria Patino, Customer Relations Director, maria_patino@jenkinscars.com.

June 07, 2018

Bad Service 2017 Ioniq brought in for its first service at 7500 miles. The manufacturers recommended servicing was NOT followed. The vehicle received an oil cha More

by WELSHHONEYJUDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Mucci, Aaron Fields
Jun 11, 2018 -

Jenkins Hyundai of Ocala responded

We apologize for the negative experience you have had. Our goal is to exceed your expectations, and we have let you down. We will be addressing your concerns with our service team to ensure we are following the recommended maintenance. Additionally, we are working on adding more staff to help us reduce the wait time in our service department. Your satisfaction is important to us, and we appreciate your honest feedback, as it helps us to improve the service we provide.

June 07, 2018

Excellent Very courteous and helpfuln Very knowledgeable about the products and services you offer. This is my 3 Rd car from your dealership. Very happy wit More

by bscreaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Van and Dan.
June 07, 2018

New car purchase. Great experience as usual. O come to you for my regular mantainance. Your service is very good. Your staff is very courteous, welcoming and knowled More

by bscreaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Van and Dan.
June 06, 2018

OIL CHANGE N CAR WASH only got oil change no car wash George was very nice and very helpful did not push any inuse of any extra parts that I needed,He took good care of my needs . More

by stella m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GEORGE FRANQUI, Gabriel Escobar
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