Jenkins Hyundai of Ocala

Ask for the service manager My advice: If you aren’t satisfied with the service answer, ask for the service manager. I have had a repeat problem with my front turn signals on my My advice: If you aren’t satisfied with the service answer, ask for the service manager. I have had a repeat problem with my front turn signals on my 2015 Genesis blowing out at about the same rate as my oil changes. I’ve asked on multiple visits for the service department to thoroughly check for the root of the problem, rather than just replacing the bulbs for free. Although they always said they would, I never felt as though they followed through. This time the service manager got involved and low and behold, they found an issue. Once the manager got involved, I felt my issue was properly handled and I was treated like a valued customer. More

Oil Change Oil change was completed quickly and personnel were very professional. Customer service wait area was clean and snacks and drinks were available for Oil change was completed quickly and personnel were very professional. Customer service wait area was clean and snacks and drinks were available for all. Would highly recommend Jenkins Hyundai Ocala. More

Oil change They got me in & out very quickly. Service rep was friendly. They had coffee and snacks to speed along the wait time. The waiting area was clean nice They got me in & out very quickly. Service rep was friendly. They had coffee and snacks to speed along the wait time. The waiting area was clean nice looking. I would recommend them to anyone. More

My car was serviced. Be SURE that you tell ALL buyers that they are responsible for informing their insurance company when they trade vehicles. I was NOT told and as a re Be SURE that you tell ALL buyers that they are responsible for informing their insurance company when they trade vehicles. I was NOT told and as a result of a fender-bender I have to pay almost $9,000 out of my pocket. More

Came in for oil change on 2017 Tucson and left with a 2018. All the staff at Jenkins are pleasant and courteous. Gabriel Escobar was very attentive and respectful to us. All who we dealt with at Jenkins were p All the staff at Jenkins are pleasant and courteous. Gabriel Escobar was very attentive and respectful to us. All who we dealt with at Jenkins were professional and efficient workers. A long process made as pleasant as possible. More

Excellent Enjoyed smooth informational and well coordinated appointment. Gave them late notification on issues and late request for Shuttle yet they succeeded Enjoyed smooth informational and well coordinated appointment. Gave them late notification on issues and late request for Shuttle yet they succeeded at both quickly and easily More

Keith does great work Aaron was my service agent for years and when he was promoted I requested Keith. He has been very thorough and contientous with servicing my car. High Aaron was my service agent for years and when he was promoted I requested Keith. He has been very thorough and contientous with servicing my car. Highly recommend this service department. More

I enjoy talking to Keith...its a good day! I always ask for Keith; because he's always on point as a Customer Service Representative! He offers recommendations; needed to keep my wife safe on I always ask for Keith; because he's always on point as a Customer Service Representative! He offers recommendations; needed to keep my wife safe on the road. Keith is a Really Cool Dude! Thank You Sir! I own two Hyundai's...great cars! She loves this Sonata! Thank you again Keith! More

The experience was fantastic The service department took care of all the issues with my 2008 Sante Fe and my 2017 Tucson . They were very helpful and explained exactly the service The service department took care of all the issues with my 2008 Sante Fe and my 2017 Tucson . They were very helpful and explained exactly the service that was performed. A very nice experience. Kiristie was very helpful and nice! More