Jenkins Hyundai of Ocala

purchased a new vehicle I was car shopping online and filled out a pre-authorization form not knowing what to expect. After completing the form, I received a call from Jenkin I was car shopping online and filled out a pre-authorization form not knowing what to expect. After completing the form, I received a call from Jenkins Hyundai saying I was approved and all I had to do was come in and select my vehicle. I was skeptical at first but said why not. I arrived at my scheduled appt time and asked for Megan and was greeted with a smile. We went to her desk and she made the process easy. While all the paperwork was being processed to make sure everything was in order, she asked what color car would I prefer. I told her blue was my favorite color. Next thing I know she came back with a key and said let's go for a test drive. There was a blue 2018 Hyundai Elantra sitting outside, we test drove it, I like the feel of the vehicle and it only had 11 miles on it. She told me this would be my car and I was still in shock. I had a trade which was a 2003 Ford Expedition, Eddie Bauer with 192,000 miles. They took my trade with no hesitation. I must say that my whole experience was great, the staff was very friendly and Megan went above and beyond to make this happen for me. I greatly appreciate all involved. Thank you!!!! More

Awesome customer service Coming into something that I hadn't had in over 10yrs(car payment) was very nerve wrecking. Thanks to Meghan and her Partner in Crime Erin they made e Coming into something that I hadn't had in over 10yrs(car payment) was very nerve wrecking. Thanks to Meghan and her Partner in Crime Erin they made everything so calm and relaxing. They help me through the process and got me into a BRAND NEW 2018 HYUNDAI SONATA and I LOVE EVERYTHING about it. Thanks ladies!!!!! More

Dishonest I called to chg my financing spoke to female sales mgr whom I thought I liked and trusted but she never called back and I want to buy the car I called to chg my financing spoke to female sales mgr whom I thought I liked and trusted but she never called back and I want to buy the car More

Excellent support by Megan ! I absolutely hate buying cars. I'm glad it's only every three or four years. I turned in a Tucson leased car and the staff there at Jenkins did a gre I absolutely hate buying cars. I'm glad it's only every three or four years. I turned in a Tucson leased car and the staff there at Jenkins did a great job working with me. Especially Megan Westrick and a young lady Miss Pistone in sales. I appreciate the positive attitude from everyone and can't say enough of all the assistance from Megan ! She stayed and worked with up to the very end even waiting for my car to return from detail ... she helped me transfer items from the Tucson to the new Santa Fe..... went over all of the cars operation with me.... hard working young lady as well as Miss Pistone in Sales. Being in Sales myself , I can say they are both very professional and personable and great faces to have in front of the customer ! More

No part available for scheduled appointments There was a recall or campaign on the fuel pump belt, so I scheduled an appointment online a few days prior to the date. I received email confirmation There was a recall or campaign on the fuel pump belt, so I scheduled an appointment online a few days prior to the date. I received email confirmation. However when I showed up, I was told the part wasn't available. I rescheduled for a few days later; I sat in the waiting area for almost 2 hours during the service. I didn't think it should have taken that long. More

Smooth My experience went smoothly from beginning to end. Sales, dealmaking, and financing were all exemplary. Imwould recommend them and the vehicle to a My experience went smoothly from beginning to end. Sales, dealmaking, and financing were all exemplary. Imwould recommend them and the vehicle to anyone, Kona is a great vehicle. More

Sweet 16 for my Son Thomas G was awesome and helped me getting a car for my Son . My wife and I looked around at a couple different dealerships before with other family( Thomas G was awesome and helped me getting a car for my Son . My wife and I looked around at a couple different dealerships before with other family( they thought they'd find a better deal) but after going around to them and finding nothing I offered , Hey lets go to where my wife and I have bought many cars over the years . Thomas and the Salesman Nick are an asset to your company . I will be in there again when they find me a Genesis. More

The same as any other service experience Hyundai Of Ocala service team are just the best from the start of the appt to the end of it excellent customer service, and let’s not forget the cafe Hyundai Of Ocala service team are just the best from the start of the appt to the end of it excellent customer service, and let’s not forget the cafe area either lol More

Great customer service Our salesman Nick was so polite and professional. He did everything he could to make sure we had a great experience, and made sure we left with the ca Our salesman Nick was so polite and professional. He did everything he could to make sure we had a great experience, and made sure we left with the car that we loved. More