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Jenkins Hyundai of Ocala

Ocala, FL

4.7
5,029 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 5,029 reviews

January 09, 2019

Great service I brought my 2013 Santa Fe in for service due to warning lights being on. Joel gave an appointment for the next day and kept me updated on the peoces More

by Lala23Ks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel
Jan 10, 2019 -

Jenkins Hyundai of Ocala responded

We are delighted to know that Joel and the rest of our team provided you with a 5 Star experience. Thank you for your business and the positive review!

January 08, 2019

Very professional and polite It WAS A COMFORTABLE AND PLEASANT. And SHOWN a FEW options BEFORE CHOSEN the VEHICLE I've select AND MY salesperson WAS very knowledgable of the vehic More

by DEETTAY5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chester financial manager , Megan Westrick
Jan 09, 2019 -

Jenkins Hyundai of Ocala responded

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service!

January 07, 2019

Excellent salesman (NICK) Nick our salesman answered every question , was very knowledgeable of the vehicle and wasn't a high pressure salesman. Price and car was what we want More

by nstroer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Minner, Thomas Gemkow
Jan 07, 2019 -

Jenkins Hyundai of Ocala responded

Thank you so much for your business and for the positive review! We are delighted to know that Nick, and the rest of our team, provided you with a 5 star experience!

January 06, 2019

Rocky Rocks Rocky my salesman was awesome he gets 5stars .He made the rest of my experience very smooth and I'd give him 10 stars if I could . I wasn't happy a More

by BANJOPICKER98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Gemkom changed my interest rate the next day to 2.9 %.I was promised 2.5 % the evening before and he said interest rate is important to you ? and it's only a few hundred .What I was promised when I put my down payment down I didn't get ., Thomas Gemkow
Jan 07, 2019 -

Jenkins Hyundai of Ocala responded

I would like to apologize for your negative experience. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact myself, John Strow, at 352-620-2264.

January 06, 2019

Excellent service and persistence!! Mark Shelley and the staff that worked with me was excellent. Mark was patient, kind, and worked hard with me to get me into a new vehicle I wanted ra More

by M@CS2612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salina Pistone, Thomas Gemkow, Mark Shelley
Jan 07, 2019 -

Jenkins Hyundai of Ocala responded

Thank you very much for allowing us to earn your business! We are delighted to know that Mark and the rest of our team provided you with excellent service.

January 05, 2019

A friendly place The easiest car buying process I've ever had! I was dreading the purchase of a new car, but Jess and Thomas made it painless! I am more than satisfi More

by Tristan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica and Serena (or Selena?), Thomas Gemkow
Jan 05, 2019 -

Jenkins Hyundai of Ocala responded

Tristan, thank you so much for the great review! We truly appreciate your business and we aim to give our customers a streamlined car buying process. It's great to see that our efforts showed during your visit, and that Jessica and the rest of our team showed you the 5 Star experience that we pride ourselves on providing. If we can be of any further assistance to you, please let us know!

January 04, 2019

Purchased 2019 Sante Fe Ultimate This is the 2nd vehicle we’ve purchased from Jenkins Hyundai & both times we had a very good experience. Our sales rep, Sal, was great to work with & More

by Very Happy Sante Fe Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember the finance guy’s name, Salvatore Pistone
Jan 05, 2019 -

Jenkins Hyundai of Ocala responded

Thank you, truly, for your continued business! We appreciate you taking the time to tell us about your 5 Star experience with our dealership. Please don't hesitate to let us know if we can ever be of further service to you!

January 04, 2019

Jenkins Ocala was my best car buying experience Jenkins Ocala combines the best Hyundai inventory with professional, knowledgeable, personable, and attentive sales and business staff. Five stars t More

by Arthur R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Brown, Charles Huxoll, Mark Shelley
Jan 05, 2019 -

Jenkins Hyundai of Ocala responded

Arthur, thank you so much for taking the time to let us know that you felt so valued during your vehicle purchase! We are delighted to know our team provided you with a 5 Star experience! We really appreciate your business, and we look forward to being of service to you in the future!

January 04, 2019

friendly assistance I have called on several occasions with a question (s), a friendly voice is always there to help. Yesterday, I took in my car for an oil change and a More

by zachstar14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Westrick
Jan 04, 2019 -

Jenkins Hyundai of Ocala responded

Thank you for your patronage. We appreciate the positive review!

January 04, 2019

Carolyn Davis is wonderful to work with. I always enjoy working with Carolyn Davis. I give Carolyn 5 stars, but the man who closed the deal was very annoying. He made us feel very uncomfort More

by jody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom in servvice
Jan 05, 2019 -

Jenkins Hyundai of Ocala responded

Jody, Thank you so much for choosing our dealership for your recent purchase! We value your feedback, and we appreciate your taking the time to review your experience. We will be addressing the sub-par experience in our finance office, as our team is always willing to improve the level of service that we provide. Please don't hesitate to let us know if we can be of further assistance to you!

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