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Jenkins Hyundai of Ocala

Ocala, FL

4.7
5,029 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 5,029 reviews

January 18, 2019

I DIDN'T CARE FOR THE HIGH PRESSURE I PRESSED TO A DEAL I DID'N'T I COULDN"T GET OUT OF IT EVEN IF I DIDN"T TAKE POSSESSION OF THE CAR I WAS TOLD UP 7 DAYS I COULD GET OUT OF IT. THIS W More

by JACKWINBURN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Gemkow, Salvatore Pistone
Jan 19, 2019 -

Jenkins Hyundai of Ocala responded

We have met with you in person prior to this review and we truly apologize if we were unable to fully satisfy your concerns at that time. We pride ourselves on excellent customer service, and it is disheartening if you feel otherwise. If we can ever be of service to you in the future, please do not hesitate to let us know. Thank you for your time.

January 17, 2019

oil and filter change Whoa George Franqui blown it out of the water with premier customer service, fast and efficient. Couldn't have done it better myself. 5 Stars More

by captainvolvo42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Franqui
Jan 18, 2019 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

January 17, 2019

Pleasant encounters It was a pleasure doing business with Mark. He took his time explaining the process as well as addressing all of my concerns. I left understanding my More

by Maritza145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Shelley
Jan 18, 2019 -

Jenkins Hyundai of Ocala responded

We are delighted to know that Mark, and the rest of our team, provided you with a 5 Star experience. Thank you for your business and the positive review!

January 17, 2019

Always a good experience All the folks at Jenkins are very friendly and helpful. They go out of their way to make sure your visit is pleasant and that you leave satisfied. I h More

by postallovely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cote Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Zecco, Thomas Gemkow
Jan 18, 2019 -

Jenkins Hyundai of Ocala responded

Thank you for your continued business! We appreciate your taking the time to tell us about your experiences and we look forward to being of service to you in the future.

January 14, 2019

Excellent experience Erin listened to our need and worked to get the right vehicle for our family. She was honest and completely understanding of our concerns and question More

by Bill31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chester Anderson
Jan 16, 2019 -

Jenkins Hyundai of Ocala responded

Hello, Thank you so much for the great review! We are happy that Erin and the rest of our team provided you with excellent service! Please don't hesitate to let us know if we can ever be of further service to you! Thank you, John Strow Customer Relations Specialist

January 14, 2019

Friendly, thorough. Service is always quick, precise. Jenkins Hyundai is the best service center I've ever been in. The people are always friendly and know their jobs and therefore they get you taken car More

by Faye73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2019 -

Jenkins Hyundai of Ocala responded

Hello, Thank you for taking the time to write such a glowing review about the service Kirstie and our staff provided you during your recent visit! We appreciate your business! Thank you, John Strow Customer Relations Specialist

January 13, 2019

Great place and some great people Overall Mark made this as easy as ye cpuld for me. I have never bought a car before so he worked with and told me what I needed to do. I got the car I More

by Nicn2334
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Shelley
Jan 14, 2019 -

Jenkins Hyundai of Ocala responded

Hello, Thank you so much for taking to the time to write about the excellent service that Mark and the rest of our team provided you! We truly appreciate your business and look forward to being of service to you in the future! Thank you, John Strow Customer Relations Specialist

January 12, 2019

Not your typical “dealership”; better! Everyone that was helping me was extremely friendly, listening, and not “pushy.” I voiced what I was looking for and didn’t feel pressured into anythi More

by MamaToBe2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian (sales manager), Charles (financial manager), Mark Shelley
Jan 12, 2019 -

Jenkins Hyundai of Ocala responded

Hello, Thank you so much for your glowing review of our dealership! We appreciate your business and we are happy to know that Mark and the rest of our team provided you with the 5 Star experience that we strive to provide. Please don't hesitate to contact us if we can be of any further service to you in the future! John Strow Customer Relations Specialist

January 11, 2019

Great experience as always! My sales associate at Jenkins Hyundai was fantastic, as always. This is the third Hyundai that I have purchased from her and I will continue to come b More

by HyundaiDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Gemkow
Jan 12, 2019 -

Jenkins Hyundai of Ocala responded

Hello, Thank you so much for the glowing review about your newest purchase from our dealership! We truly appreciate your continued business! We would also like to take a moment to apologize to your for your negative experience with our Business Manager. We strive to provide our customers with excellent service, and we can assure you we will use this as a coaching opportunity. Thank you! John Strow Customer Relations Specialist

January 09, 2019

Love my Tuson Great as usual. Nice waiting area, coffee,water and doughnuts available. Received oil change, tire rotation and complimentary car wash. Had a coupo More

by patmccranie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Westrick
Jan 10, 2019 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide 5 Star Service, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

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