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Jenkins Hyundai of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
5,029 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 5,029 reviews

January 07, 2024

Frankie Ostermann, my sales consultant was excellent to work with. Was knowledgeable and extremely helpful. I'm very happy with my purchase! I would certainly recommend Jenkins Hyundai of Ocala and Frank More

by S.COLE64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Ostermann, Nicholas Minner
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Jan 08, 2024 -

Jenkins Hyundai of Ocala responded

We're thrilled to hear about your wonderful experience with us. We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen! Thank you so much for sharing your experience with us!

January 07, 2024

I wasn’t planning on buying a car that day. I was seriously just browsing. Next thing I knew I was looking at my beautiful new Tucson in my driveway. I couldn’t be happier. Thank you to Jenkins More

by Shelley M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Valila
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Jan 08, 2024 -

Jenkins Hyundai of Ocala responded

Thank you so much for sharing your experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be exceptional! Glad to hear you love your new purchase and our team will be thrilled to hear your feedback!

January 06, 2024

Easy and great to deal with and hope all continues to serve all my needs. Everything so far has been nothing but number 1. Thanks again all who helped get me in a new vehicle!! More

by BKT57TJT62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Glavey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hankerson, Jada Boersma
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Jan 08, 2024 -

Jenkins Hyundai of Ocala responded

We're thrilled to hear about your wonderful experience with us. We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen! Thank you so much for your feedback and we hope to see you again!

January 05, 2024

Everyone was very friendly. No complaints, they even had a cafe inside which was helpful. I would buy again from JHO. More

by DBABEL61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Loyd
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Jan 08, 2024 -

Jenkins Hyundai of Ocala responded

Thank you for your review about your experience during your recent purchase! We appreciate your business, and we are delighted to know that we have provided you with excellent service!

January 05, 2024

After what Jeremy Agee try to do by bait and switching the bill and try to make me sign the higher bill instead the invoice that I agree to which is called a bait & switch ( class Action suite ) how can I More

by JIMPECK225
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Agee
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

January 04, 2024

Tim and the team were courteous, gracious and very helpful when selecting the car I wanted to purchase. The only thing I didn't like is the cargo net which I consider to be useless for me... More

by YARYTOLEDO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cote Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Pinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Jenkins Hyundai of Ocala responded

Thank you for sharing your experience with us! We sincerely value your business and look forward to your next visit. Drive safe and enjoy your new vehicle!

January 04, 2024

Great experience! Everyone was very helpful and knowledgeable. Very happy with our new car. Thanks More

by HJIMMIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Glavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salina Pistone, Jada Boersma
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Jan 08, 2024 -

Jenkins Hyundai of Ocala responded

On behalf of all of us, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience working with our employees. We will be sharing your feedback with our team. Enjoy your new vehicle!

January 04, 2024

My experience was excellent from beginning to end. Very knowledgeable and professional. Patient, explained and answered all questions. Both Frankie Osterman and Matt Valila were great to deal with. More

by PCI.PICKERING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Huxoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Ostermann Matt Valila
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Jan 08, 2024 -

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We wish you safe travels in your new vehicle and look forward to seeing you again soon! Thank you for your business.

January 03, 2024

feel i was not offered the best deal. was offered way less than what my trade in was worth. I see the vehicle is now for sale on their site for 2x the amount they gave me for trade. The p More

by mommys3angls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Minner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Jurado
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Jan 04, 2024 -

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

Jan 05, 2024 -

mommys3angls responded

Your internet sales team and your in house sales team should be on the same page when negotiating. All correspondence was with internet sales rep, she told me to ask for her when I arrived. I did, only to be told she does not deal with in house clients. The price offered online was much less than the price I ended up paying in dealership. There were suddenly many dealer fees and items added to price of vehicle that internet sales rep never mentioned $8000 is quite a jump for items that should have come with the car to begin with. There are no extra features that I have, was not even shown an upgraded Limited model to compare since that is pretty much what I ended up paying for in a base model.. If I had known, I probably would not have ended up coming to dealership. Late at night, pressure was on and wanted to close the deal so I settled.

January 02, 2024

a team that works together win together, You have a winning team that came together Terry Beyer More

by BEYEREXCEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cote Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kruis
Report | Print
Jan 03, 2024 -

Jenkins Hyundai of Ocala responded

On behalf of all of us, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience working with our employees. We will be sharing your feedback with our team. Enjoy your new vehicle!

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