Jenkins Hyundai of Ocala

Tim was instrumental in getting to what we were looking for and assigned Tyler Clagett to finding the right vehicle. On his 2nd effort, he found it. The deal was great and the vehicle is very sharp. The for and assigned Tyler Clagett to finding the right vehicle. On his 2nd effort, he found it. The deal was great and the vehicle is very sharp. The rest was simply closing process which was handled very well by Tom Ousley. My wife & I love the vehicle and really want to give high regard to Tim for his leadership and special appreciation to Tyler who did everything to make us happy campers. Speaking of special props, I also want to say that the primary reason we came to Jenkins to trade our 2020 Santa Fe for a new one was the prior four years of excellent service by Courtney Winters....she has been my go-to tech for service and is just great. Very friendly & keeps you informed as to service progress, etc. She is a real asset for Jenkins Hyundai! More

I love my car, and I loved my sales person My issue is with the dealership. I was handed over a brand car with a tire that was repaired of which we were never informed of except that it showed on my CARF with the dealership. I was handed over a brand car with a tire that was repaired of which we were never informed of except that it showed on my CARFAX report. I also have two different sets of tires and rims on this car. I am in the process of now getting it resolved with the dealership. I am hopeful that this issue will be resolved the correct way. This is why my rating was only a 3 at this time. More

Very helpful, personable, and professional. Would refer family and friends. Ran out of words to say. Thank you Would refer family and friends. Ran out of words to say. Thank you More

Very professional business. We were treated very nice.I cant say enough about Matt in finance department. Very nice and personal and worked with us. We were treated very nice.I cant say enough about Matt in finance department. Very nice and personal and worked with us. More

Treated respectfully, great service, listened to my needs. We were assisted by Jalen and he was wonderful, extremely helpful and knowledgeable about the car we were interested in. Very genuine young ma needs. We were assisted by Jalen and he was wonderful, extremely helpful and knowledgeable about the car we were interested in. Very genuine young man. More

So far we are happy with the Hyundai that we bought. Not so happy with the sales process. We feel that the sales dept. was very pushy. I told Nelson many times that we were not ready to buy a car that d Not so happy with the sales process. We feel that the sales dept. was very pushy. I told Nelson many times that we were not ready to buy a car that day. He just was not listening to me and kept going back to his mgr. to try to get a better price on our trade. He just kept asking me "you like the car, don't you?" There is more to it than that. I also asked Nelson Carrero for the MSRP window sticker because we never got one for our brand new car. He said they tore it in taking it off the car. He said he would try to get one, but I never received it. So I did get one myself, but I had to pay for it. We needed to know what options are on the car. I understand that sales job is to make a sale. But they also have to listen to what their customers are telling them. Otherwise they will not have a happy customer. That's basically where we are at. More

I have been a customer of Jenkins Hyundai since 2017. Their customer service is excellent. It doesn't matter if I'm there for routine maintenance or because I just bought a 2025 Kona. Their level of cu Their customer service is excellent. It doesn't matter if I'm there for routine maintenance or because I just bought a 2025 Kona. Their level of customer service is always top notch! More

This is our second purchase from this dealership. We returned because we had such a positive experience the first time. We returned because we had such a positive experience the first time. More

Our salesman put us in a vehicle within our budget. Got just what we needed and wanted. This is our 3rd purchase from this dealership Got just what we needed and wanted. This is our 3rd purchase from this dealership More

Communication within the company could have been more important so that they would be on one page and the customer would not be confused even though it all worked out important so that they would be on one page and the customer would not be confused even though it all worked out More