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Jenkins Hyundai of Ocala

Ocala, FL

4.7
5,029 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 5,029 reviews

August 30, 2024

They are very professional and got me in and out. I was recommended to them and recommend them! More

by DANY3773RIVERA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Kiddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dillenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Clagett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Carrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Becker, Christopher Eden
Sep 02, 2024 -

Jenkins Hyundai of Ocala responded

Thank you for leaving this review. Congratulations on your new car! We are happy to know that our friendly and knowledgeable Sales Team and Finance Department provided you with an excellent car-buying experience. We pride ourselves on delivering nothing but the best customer service. If there is anything else that we can help you with, please reach out to us!

August 29, 2024

Thanks to Amy for starting us off. But a special thanks to Jace. Had a great experience with Jace. He was pleasant, knowledgeable, professional, and very helpful when buying the car. C More

by KFMCI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cote Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Raney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie in Service…Excellent
Aug 30, 2024 -

Jenkins Hyundai of Ocala responded

We couldn’t be happier that Jace and Jamie provided you with such a great experience. They are a real asset, and we are lucky to have them on our team! We are always here for you if you need anything, please come back to visit anytime! Thank you for trusting us with your automotive needs!

August 28, 2024

Our buying experience was pleasant in a scenario that can be stressful. Jace is knowledgeable and Amy went out of her way to be helpful. We had an ant problem with the vehicle but didn’t notice until we ha More

by YCONNER13
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Raney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Rosado
Aug 28, 2024 -

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We wish you safe travels in your new vehicle and look forward to seeing you again soon! Drive safe and enjoy your new vehicle!

August 28, 2024

I have been associated with Jenkins Ocala for several years and all has been positive. More

by drude941
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Huxoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Pritchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Jenkins Hyundai of Ocala responded

Thank you for sharing your experience with us! We sincerely value your business and look forward to your next visit. Drive safe and enjoy your new vehicle!

August 24, 2024

Randy listened to our needs and put us in the best car. Carolyn was extremely helpful with the car setup. Matt made the finance part very easy and was really helpful. Jose helped us with car setup question More

by rrepenning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Agee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Marker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Becker
Aug 26, 2024 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

August 23, 2024

Wonderful people and great service. Friendly & caring employees. I would definitely recommend them to friends & family More

by MARSHIEMELLOW04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We wish you safe travels in your new vehicle and look forward to seeing you again soon! Thank you for your business.

August 22, 2024

I was not informed about damage to the car and still haven’t received my registration. Additional expenses were added to my loan that were not explained to me nor do I want. I was promised a callback bu More

by MCILLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Haley Valila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Raney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Jenkins Hyundai of Ocala responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-620-2264 X 3482. Thank you, Adam Dolin Customer Relations Manager

Aug 23, 2024 -

MCILLI responded

I have left messages for Adam without a callback. During the sales process, they call/text nonstop but once the sale is made, no one calls back anymore. I purchased a Certified Pre Owned Hyundai but it wasn’t disclosed to me that it has body damage, which I’ve notified the dealer about and they still insisted I place my down payment because I’ve already signed with no attempt to resolve or repair the damage. The vehicle was delivered dirty with sticky stuff all over the steering wheel and dog hair all over the seats, yet they reported that they detailed the car in the Carfax report but they didn’t. They told me they give free oil changes and tire rotations since I purchased the vehicle there but I found out I paid for an additional service package not disclosed to me. It’s not a courtesy service like it was described which was very deceptive. So I’m paying interest on oil changes and normal out of pocket service expenses because it’s now a part of my loan. Car was sold way overpriced for its value especially with the damage and back hatch that doesn’t work. Also, I paid the dealer for plates and registration. However the car was delivered with the dealer’s registration and a temporary paper plate that is soon to expire and I won’t be able to drive my car because it hasn’t been properly registered which I found out may take awhile because the previous owner still has a lien on it, which again wasn’t disclosed to me. This car has been a nightmare and far less standard than I’d expect for a certified pre owned. Buyers beware and avoid this dealer. I purchased a car that came with immediate costly expenses for repair of damages I didn’t even do but I can’t drive it anyway without registration . I bought into a mess. Paying a lot of money for something that I can’t drive and have to find a repair shop for right away. I feel like I was scammed.

August 22, 2024

This was a great experience. I would highly recommend Jenkins Hyundai. We drove two hours to get there to drive a vehicle that had the color combination we wanted. Next time I wi More

by KRISGARY1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Hadala
Aug 23, 2024 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

August 17, 2024

I had a great time at the dealership John was amazing salesman fast no drama no up sale straight to the point honest and knowledgeable,a good man and person. Would definitely be returning customer. More

by robertmichael7039
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Jenkins Hyundai of Ocala responded

Thank you for taking the time to tell us about your experience! We are delighted to hear that John S helped address all your needs and provided you with excellent service!

August 15, 2024

The best and most painless car shopping experience I have ever had ! Kyle and Tucker asked me what I was looking for, my budget, and any non-negotiables and kept it very realistic and were very patient and u More

by NICOLEANNAVISAGGIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Hadala, Tucker Mcadams
Aug 19, 2024 -

Jenkins Hyundai of Ocala responded

Thank you for your review about your experience during your recent purchase! We appreciate your business, and we are delighted to know that we have provided you with excellent service!

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