Jenkins Hyundai of Ocala

I had a wonderful experience with Hyundai of Ocala from start to finish I was excited to see carol from knowing her years before she helped me get a 2014 Hyundai sonata from their so it was a Pleasure tow start to finish I was excited to see carol from knowing her years before she helped me get a 2014 Hyundai sonata from their so it was a Pleasure towork with her again and also met Kelly she is wonderful to and also helped me achieve what I wanted I thank them both and also Patrick he was nice and made my experience wonderful I wouldn’t want it no other way they are loving and caring at Hyundai of ocala More

Great customer service from Carolyn. She was extremely personable and professional and helpful. Really cared She was extremely personable and professional and helpful. Really cared More

The whole team is awesome. Have been dealing with them for over 15 years. I will not go anywhere else. They are the best!! Have been dealing with them for over 15 years. I will not go anywhere else. They are the best!! More

Deceptive practice. Misleading prey on customers vulnerability. Warranty not honored as promised. Won't recommend to anyone. Misleading prey on customers vulnerability. Warranty not honored as promised. Won't recommend to anyone. More

am writing to formally express my dissatisfaction regarding a recent transaction at your dealership. What was intended to be a routine oil change for my 2024 vehicle resulted in a high-pressure trade regarding a recent transaction at your dealership. What was intended to be a routine oil change for my 2024 vehicle resulted in a high-pressure trade-in process based on what I believe was misleading information. During my service appointment, I was informed that my vehicle required $1,000 in non-warranty repairs. Staff subsequently pressured me to trade in the car, asserting that my warranty was expiring and the vehicle's value was rapidly depreciating. I was promised $3,000 in incentives, a 4.9% interest rate, and a $475 monthly payment, with the explicit assurance that my previous loan balance would not be rolled into the new contract. Furthermore, the dealership failed to provide the requested color scheme, and I felt compelled to accept my current vehicle due to the pressure regarding the alleged repair costs. Upon reviewing the final contract, it appears the terms discussed were not honored. I am seeking a fair resolution to address these discrepancies. Respectfully, Helen Dueño More

Awesome sales and all of the staff are very helpful and went the distance to make the sale. Thank you went the distance to make the sale. Thank you More

I went to the dealership the first day by myself and met Jose who was incredibly friendly and forthcoming. I returned the next day with my wife to continue our purchase. It took us longer than expected to Jose who was incredibly friendly and forthcoming. I returned the next day with my wife to continue our purchase. It took us longer than expected to find the perfect car. Jose was amazing along with Cote to put the deal together that I was looking for and then Jose delivered the car to home to surprise my wife. More

Justine and nick were the best very informative and polite to us by the time we left we felt like family nick even bought us lunch polite to us by the time we left we felt like family nick even bought us lunch More

Very knowledgeable about his profession and personality made us completely understand his profession was nice dealing with him made us completely understand his profession was nice dealing with him More

They did an amazing job. They were friendly and very helpful. I would highly recommend them to all my friends and family. They were friendly and very helpful. I would highly recommend them to all my friends and family. More