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Jenkins Hyundai of Leesburg - Service Center

Leesburg, FL

4.8
1,321 Reviews

1,321 Reviews of Jenkins Hyundai of Leesburg - Service Center

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March 19, 2020

Good visit The speed of the visit was good as well as the social distancing observed in the service waiting area. I'd encourage management to have hand sanitize More

by mapopka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the names
Mar 19, 2020 -

Jenkins Hyundai of Leesburg responded

Thank you for allowing us to service your vehicle. We are delighted to know our team provided you with a five-star experience! Thank you, Carley Foronjy Customer Relations Manager

March 19, 2020

They never call back.Freindly tho. Once again they have disappointed. I asked for a call back to confirm services today. Only got oil change. Not worth the drive from Orlando. More

by BC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know their name as I was so mad!
Mar 19, 2020 -

Jenkins Hyundai of Leesburg responded

Thank you for your valued feedback. We appreciate you taking the time to review your experience! I am discouraged to hear your experience was not exceptional. We would certainly address this issue with our Service Manager Tom Schettino. Given the opportunity, I would like to learn more details about your case and be able to make things right. Please contact me at your earliest convenience. Thank you, Carley Foronjy Customer Relations Manager 352-326-3585 *4353

March 18, 2020

Was very good Car was completely dead and had to be towed in. When the car arrived it was looked at almost immediately and the problem found. It was a defective bat More

by Dre1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
Mar 18, 2020 -

Jenkins Hyundai of Leesburg responded

Thank you for allowing us to service your vehicle. We are delighted to know our team provided you with a five-star experience! Thank you, Carley Foronjy Customer Relations Manager

March 14, 2020

Always great service Everyone was really great in helping me get my car fixed and looked at. The time frame went a little longer than expected, but they were really great More

by maggiemae.alfonsin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime and Melanie
Mar 16, 2020 -

Jenkins Hyundai of Leesburg responded

Thank you for allowing us to service your vehicle. We are delighted to know our team provided you with a five-star experience! Thank you, Carley Foronjy Customer Relations Manager

March 12, 2020

$900 estimate only cost $165 Told two air conditioning hoses were leaking...replacement would be nearly $900. The pressure hose alone was to cost over $400. Reynolds Auto Air Co More

by Aikido Sensei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tiffany
Mar 16, 2020 -

Jenkins Hyundai of Leesburg responded

Hi Sensei, we would like to extend to you our most sincere apologies regarding the recent visit at our dealership. We have a high standard for truly exceptional quality in anything we do. I am discouraged to hear your experience was not exceptional. We will certainly address this issue with our Service Manager Tom Schettino. Customer satisfaction is our top priority, so should you need anything, please don’t hesitate to call. Happy and safe driving! Thank you, Carley Foronjy Customer Relations Manager 352-326-3585 *4353

March 12, 2020

Melanie mice service writer is actually and at her job in does a very courteous service to the company, She goes over and above to solve my issues every time I visit a give her a 10 plus! More

by TomTom
Recommend Dealer
Yes
Employees Worked With
Melanie
Mar 16, 2020 -

Jenkins Hyundai of Leesburg responded

Thank you for taking the time to share your experience, so glad it was great! We value Melanie as an employee, thank you for the kind words. Thank you, Carley Foronjy Customer Relations Manager

March 12, 2020

Great Service This is only my 2nd time to Jenkins Hyundai and the experience was again a very positive one. The waiting area was full, but still very comfortable. More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
Mar 16, 2020 -

Jenkins Hyundai of Leesburg responded

Thank you Sandy for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. Thank you, Carley Foronjy Customer Relations Manager

March 11, 2020

Tiffany is always wonderful going above the required. She showed me how to connect my new I phone to my car. Plus they always look beyond the oil change and found a filter that needed to be replaced. More

by Krhmc50
Recommend Dealer
Yes
Employees Worked With
Tiffany
Mar 16, 2020 -

Jenkins Hyundai of Leesburg responded

Thank you for entrusting your vehicle servicing needs to Jenkins Hyundai of Leesburg. We appreciate your patronage and your fabulous review of your visit with us. Your 5 star rating means the world to us! Thank you, Carley Foronjy Customer Relations Manager

March 10, 2020

problem with vehicle I have brought my vehicle in for service for the same problem before. I don't know if it is fixed, but the testing and hard work was appreciated. More

by dits
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Carranza
Mar 16, 2020 -

Jenkins Hyundai of Leesburg responded

We’re so glad you chose Jenkins Hyundai of Leesburg for your vehicle needs. Thank you for sharing your experience! Thank you, Carley Foronjy Customer Relations Manager

March 06, 2020

Trust in dealership I have been coming to this dealership since I purchased my 2013 Santa Fe, I feel very comfortable in having speacially trained mechanics on Hyundai More

by thinkjnm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Carranza
Mar 09, 2020 -

Jenkins Hyundai of Leesburg responded

Thank you for taking the time to share your experience, so glad it was great! We value Tiffany as an employee, thank you for the kind words. Thank you, Carley Foronjy Customer Relations Manager

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