Jenkins Hyundai of Leesburg - Service Center

Do yourself a favor and look for another dealership. We had a pleasant purchasing experience (aside from the salesman making us get on the phone with his wife to make hair appointments that we did not go t had a pleasant purchasing experience (aside from the salesman making us get on the phone with his wife to make hair appointments that we did not go to), but then came the time for Jenkins to follow through on their obligations. I purchased “extras” for my vehicle and was told at the time of purchase parts needed to be ordered and I would be contacted to have them installed. After a week I hadn’t received a call, so I called to check in and was told someone would call me back. I have since called and been promised call backs 6 times and continue to get the run around 3 weeks later. I have also contacted the GM (Steven) who gave a thoughtless apology and copied his department managers on an email requesting they get this taken care of. Unsurprisingly no one has contacted me. I’ve opened a case with Hyundai and plan to contact the owner of Jenkins tomorrow and see if maybe he can get his team to do their jobs or reimburse me for the work they seem incapable of or unwilling to do. Also, they sold me a maintenance warranty that is only good at their dealership knowing that Hyundai is currently offering it for free on 2020 and newer vehicles (as confirmed by Hyundai Corporate). They're deplorable, go somewhere else. More

Service work on my Sante Fe was exceptional. Tiffany and her team are a great asset to the Jenkins Group. She kept me informed on the work that was to be and when the vehicle would be ready. Excellent Ser her team are a great asset to the Jenkins Group. She kept me informed on the work that was to be and when the vehicle would be ready. Excellent Service! More

I am trying to find the logic in chargingg50.00 for cabin and filter and only 30.0) for engine filter?? I just replaced mine for 18.00 and filter and only 30.0) for engine filter?? I just replaced mine for 18.00 More

I have always had a good experience in my dealings with this Hyundai dealership. Their service department is excellent and the employees very professional. Thank you this Hyundai dealership. Their service department is excellent and the employees very professional. Thank you More

Everything was taken care of very quickly and efficiently. The service agent, Ty was very thorough & very personable. Others I spoke to were very helpful. Thanks efficiently. The service agent, Ty was very thorough & very personable. Others I spoke to were very helpful. Thanks More

Courteous, knowlegeable, and most of all their honesty.Thought I needed tires but the service representative said no tires needed at this time. I appreciated that honesty honesty.Thought I needed tires but the service representative said no tires needed at this time. I appreciated that honesty More

I had a great service writer that kept me updated and did not pressure me to purchase any service I did not need. I will recommend her. not pressure me to purchase any service I did not need. I will recommend her. More

Everyone is always great. Professional, friendly and courteous. Can not wait till I get my 2021 G90. Have been dealing with Jenkins for six years courteous. Can not wait till I get my 2021 G90. Have been dealing with Jenkins for six years More

Great service from Service and parts. Tiffany was outstanding as usual with best coupons and military discount and proactive oversight on our behalf.Jonah and Gabby were professional and friendly dur outstanding as usual with best coupons and military discount and proactive oversight on our behalf.Jonah and Gabby were professional and friendly during pickup and delivery to our home. More

Service has always been good. Don't like the way the dealership misleads customers with pricing and financing. When you advertise zero per cent financing you should also mention th Don't like the way the dealership misleads customers with pricing and financing. When you advertise zero per cent financing you should also mention that it negates the discount on the car. More