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Jenkins Hyundai of Leesburg - Service Center

Leesburg, FL

4.8
1,321 Reviews

1,321 Reviews of Jenkins Hyundai of Leesburg - Service Center

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June 15, 2021

As always Ty takes good care of me and the mechanics take good care of my car. People are friendly and willing to help. Highly recommended for your set needs. More

by DWH755
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Schettino
Jun 15, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you so much for your high rating and recommendations. We appreciate your business. Enjoy your new vehicle and drive safe. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

June 14, 2021

Service department and Melanie were great. The waiting area and bathroom are on the lower end compared to other dealerships. It is time to update the machines and open the soda dispenser. If you add new s More

by kenny.j.r
Recommend Dealer
Yes
Employees Worked With
Melanie
Jun 15, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for the five-star review. We appreciate your feedback. We are excited to start the renovation here soon for our much needed upgrades. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

June 08, 2021

Simple! Got out of control the day before. TIFFANY took Simple! Got out of control the day before. TIFFANY took over -- she was terrific. Superior to other service techs. She makes others look slow and in More

by ajtrella
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Ausserlechner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that you enjoyed your recent service experience with the help of Tiffany. We appreciate your feedback and your review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

June 07, 2021

The place was clean. Everyone was friendly.everything I needed done (recall item and oil change) was done in a timely manner. I will tell my friends. More

by Annmarie369
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Ausserlechner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany from Service
Jun 08, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for the recommendation. We appreciate your feedback and are delighted to know that you enjoyed your recent experience at Jenkins Hyundai. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

June 03, 2021

Service was good and Tiffany was great. However I am not happy with salesman coming to me in waiting area trying to sell me a car. Even when I didn’t have a brand new month old car I didn’t appreciate it. More

by jmaz60
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Carranza, Tom Schettino
Jun 08, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for the review. I apologize for the inconvenience while your vehicle was being serviced. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

May 30, 2021

Bad tire. Replaced all four new tires worn and weather Bad tire. Replaced all four new tires worn and weather cracked service consultant was able get us a very good price on these new tires. More

by dudleyfitrepair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Schettino
May 31, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your review. We appreciate your feedback. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

May 26, 2021

Worked with Tiffany Carranza. She explained what work was to be done on my car, . She suggested additional recommended work, which I agreed to. My wait time was not longer than expected. I am satisfie More

by paulhausner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Carranza
May 27, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your feedback. We are delighted to know that you enjoyed your recent experience with Tiffany in service. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscras.com 352-326-3585 (ext.4353)

May 12, 2021

My appointment was on time and all work was explained to me and done properly. Wait time was what the service department to me it would be. More

by Temple894
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schettino
May 12, 2021 -

Jenkins Hyundai of Leesburg responded

We appreciate the feedback and five-star review. Customer satisfaction is our top priority. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

May 08, 2021

Received a notification regarding recall due to a problem with the anti-lock brake module (potential fire hazard). Set up appointment for repair. Took car to Jenkins of Leesburg. Recall repair was done quick More

by numbnuts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schettino
May 10, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for the valuable feedback. We are delighted to know that you were satisfied with your recent service experience. Best Results, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

May 06, 2021

Car service and customer service agents were awesome! The waiting area was decent. Also, I was happy and surprised there was a place to charge my phone. More

by TK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schettino
May 06, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for the valuable feedback. We appreciate your business. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

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