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Jenkins Hyundai of Leesburg - Service Center

Leesburg, FL

4.8
1,321 Reviews

1,321 Reviews of Jenkins Hyundai of Leesburg - Service Center

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July 11, 2021

Brought the car in for an oil change and to check the work that was done at another Hyundai dealership on my A/C system. Had a great experience with the service rep Sergio who very helpful and upfront ab More

by jjjcarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio
Jul 13, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that you enjoyed your recent service experience. Customer satisfaction is our top priority here at Jenkins Hyundai. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

July 09, 2021

Tiffany did a great job of getting me in and out again for a warranty issue on the car. The car even came backed washed! Loved it! More

by ginny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Ausserlechner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that you enjoyed your recent service experience. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

July 08, 2021

Ty Gould was exceptional in explaining my maintenance agreement. He was very professional. Ty has a great customer service bedside manner when speaking or explaining to customers the process of maintenan More

by fosterra31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schettino
Jul 09, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your valuable feedback. We appreciate your business and are delighted to know that Ty gave you an excellent experience. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

July 03, 2021

Melanie was terrific. I always wait at the dealership for my car, and she told me it would be about 1-1/2 hours. The service was completed in an hour and 15 minutes, which I appreciated. I've taken three Hy More

by stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Finn, Tom Schettino
Jul 06, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you so much for your valuable feedback. We appreciate your patronage and your five-star review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (Ext.4353)

July 02, 2021

I am so grateful you offer Valet Service. The driver who picked up and dropped off my vehicle is an asset to your dealership. He was courteous and very pleasant to deal with. Kudos to the driver. Servic More

by efarrell3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schettino
Jul 02, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your valuable feedback. We appreciate you and are delighted to know you had a positive delivery experience. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

July 01, 2021

Continued excellent professional service provided promptly. No problems whatsoever. Will continue to have service at Jenkins. More

by Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schettino, Earnest Peterkin
Jul 02, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your continued business. We value your feedback. Thank you for the five-star review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

July 01, 2021

Nice to talk to a local scheduler to get the steering wheel replacement parts installed 😀 in the past the outside 3rd party answering group was terrible- Repairs were accomplished- Melanie was profe More

by John11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie - FYI - your pages are not up to date Tom was replaced by Shaun
Jul 02, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that you enjoyed your recent experience with service. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

Jul 02, 2021 -

John11 responded

Thanks also for trying to get my refund/ overpayment on the 2018 lease Happy 4th John

June 30, 2021

Car salesman target seniors in waiting area, to purchase a New car. Service managers to busy, to check vehicles in as scheduled. I believe it's safe to reopen the beverage area . More

by flyingtiger49er
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyjuan Gould
Jun 30, 2021 -

Jenkins Hyundai of Leesburg responded

I apologize that you weren't ultimately satisfied with your entire service experience. We strive to satisfy all of our customers. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

June 26, 2021

Tiffany was “on it”! Thanks for communicating what I was there for, how long it would take and summarizing what was done. It was a great routine maintenance experience! Thanks for the coffee and meeting me More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany! 5 stars
Jun 28, 2021 -

John responded

Tiffany was “on it”! Thanks for communicating what I was there for, how long it would take and summarizing what was done. It was a great routine maintenance experience! Thanks for the coffee and meeting me at the door!

June 26, 2021

I enjoy this dealership. I live an hour away but still come here because of Tiffany Carranza. More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Carranza, Tom Schettino
Jun 30, 2021 -

Jenkins Hyundai of Leesburg responded

We greatly appreciate your loyalty to Jenkins Hyundai. Thank you for the five-star review and your feedback. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (Ext.4353)

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