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Jenkins Hyundai of Leesburg - Service Center

Leesburg, FL

4.8
1,321 Reviews

1,321 Reviews of Jenkins Hyundai of Leesburg - Service Center

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September 01, 2021

Arrived, I was waiting for someone to take my information and Tiffany stepped up and did everything that was needed, quick and painlessly. Always great service. More

by apollick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Ausserlechner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that Tiffany provided you with a top notch experience. Thank you for your feedback. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

August 24, 2021

Tech was professional and kept me appeased of the work to be done More

by Lloke9078
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember her name . Hair was blonde
Aug 28, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your feedback. We are delighted to know that you were satisfied with your recent service appointment. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (Ext.4353)

August 18, 2021

The service department provides excellent services. The staff are very professional and helpful. I would highly recommend their services. More

by Speedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your generous feedback. We appreciate your business. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (Ext.4353)

August 17, 2021

Well, don't ever Lease a vehicle with the possible intention of buying it out at the end of the lease! Their "Dealership Fees" for processing that - after your initial cost of delivery and fees are ho More

by bboz66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Krain ... 5+ Stars, Tom Schettino
Aug 17, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your honest feedback. I sincerely apologize that you were not satisfied with your recent experience. Just like purchasing a vehicle at any dealership, when you purchase out your lease there are always dealer fees included in that purchase cost in order for us to complete all paperwork in house for you. Again I apologize, if that is something you were not prepared for. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

Aug 17, 2021 -

bboz66 responded

Well, I understand some Other Dealership advertise "No Dealer Fees." So you take it from their ... I certainly will when I attempt to buy another Genesis! I saw that from a Dealership in ................. Clue - Clermont, FL. Have a "Nice Day!" ... WB

August 14, 2021

Very pleased with the efficiency of the service advisors. They worked quickly to process all that arrived (seemingly at the same time). The waiting room was very accommodating and comfortable. Any wait is un More

by aufishnh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Weeks
Aug 19, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your positive feedback and five-star review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

August 13, 2021

Service rep made my visit a hassle-free experience. She is definitely an asset to your company. I would come back to dealership as needed. More

by nealschoenb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Weeks, Kimberly Stuckey
Aug 19, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that you enjoyed your recent visit with service. Thank you for your valuable feedback. Best Regards, Tricia Derocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

August 13, 2021

The staff are very courteous and professional. We always receive good service there. More

by Linsid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schettino
Aug 19, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your kind words and the five-star review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

August 12, 2021

Great service. Never any problems. Phone conversations were exactly what we had requested to be done on the vehicle. We were notified of any issues. More

by Zamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember the name of the young lady we spoke with.
Aug 19, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you so much for your kind review. We are delighted to know that you were provided with an excellent experience while visiting Jenkins Hyundai. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

August 11, 2021

Service was exceptional sales not so good. I assume at the price on the car sticker.was what I was paying for after I purchased a car I was told That tinting, floor mats,And other things that were dealer More

by Joeeva123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I think her name was Christy
Aug 19, 2021 -

Jenkins Hyundai of Leesburg responded

I sincerely apologize for your negative experience with sales. I am happy to look into your deal to see if there was any confusion about your items. Please reach out to me at the contact info below if you have further questions. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

Sep 15, 2021 -

Joeeva123 responded

After talking to Tricia DeRocker she was able to resolve the issues I had with the sale of the car thank you Tricia!!!

Sep 15, 2021 -

Jenkins Hyundai of Leesburg responded

Happy to address your concerns. Tricia DeRocker Customer Relations Manager

August 11, 2021

Fast, efficient, on-time friendly service. Will definitely drive the extra miles to use Jenkins Service Department for any future needs. Your customer service excels. More

by Krysia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman
Aug 19, 2021 -

Jenkins Hyundai of Leesburg responded

We greatly appreciate your genuine feedback. Thank you for the five-star review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

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