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Jenkins Hyundai of Leesburg - Service Center

Leesburg, FL

4.8
1,321 Reviews

1,321 Reviews of Jenkins Hyundai of Leesburg - Service Center

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January 01, 2022

Thank you Jenkin's Hyundai for always being knowledgeable, reasonable, and professional. Rafael is the best Service advisor. His pleasant and kind personality makes him an associate that all ne More

by Yalaha Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Baraso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brain
Jan 05, 2022 -

Jenkins Hyundai of Leesburg responded

We appreciate your kind words and five-star review. Thank you for your business. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

December 23, 2021

It’s apparent that making an appointment for service at this dealer is for Jenkin’s benefit, not the customer. I today had to wait close to 2 hours for a simple oil change. No filters, no tire rotation More

by SHughes004
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Kingsley
Dec 27, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your honest feedback. I sincerely apologize for your negative experience and the length of time you spent at your appointment. We truly appreciate your business with us. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

December 15, 2021

Great service, short wait time, good pricing. Will return here for service. Sergio was very efficient. More

by BaywayRic
Recommend Dealer
Yes
Employees Worked With
Sergio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that Sergio provided you with an excellent service experience. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

December 14, 2021

Rafael is outstanding and made the service experience outstanding. Rafael is a real asset to the Jenkins Brand! More

by tina.jeffers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that Rafael took excellent care of you during your service appointment. Thank you for your positive review. Customer satisfaction is our top priority. Best Regards, Tricia DeRocker Customer Relations Manager tricia_Derocker@jenkinscars.com 352-326-3585 (ext.4353)

December 14, 2021

Ty always make sure he goes above and beyond to make sure things are taken care of and for that I’m grateful! Keep up the great work TY!! More

by Josie McBride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you so much for your five-star review. Customer satisfaction is our top priority here at Jenkins Hyundai of Leesburg. Best Regards, Tricia DeRocker Customer Relations Manager tricia_Derocker@jenkinscars.com 352-326-3585 (ext.4353)

December 14, 2021

Had an excellent service visit with Ty. He was very helpful. Also had a great meeting with Mark in sales. More

by jeancdoyle
Recommend Dealer
Yes
Employees Worked With
Ty Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in sales
Dec 14, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your positive feedback. We are delighted to know that you enjoyed your recent visit to Jenkins Hyundai of Leesburg. Best Regards, Tricia DeRocker Customer Relations Manager tricia_Derocker@jenkinscars.com 352-326-3585 (ext.4353)

December 11, 2021

The service people were very courteous, and helpful. They took care of the things that needed to to taken care of. More

by shirl_dan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Dec 13, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your positive feedback. We are delighted to know that you enjoyed your recent service visit. Best Regards, Tricia DeRocker Customer Relations Manager tricia_dderocker@jenkinscars.com 352-326-3585 (Ext.4353)

December 11, 2021

Very helpful and friendly. Extremely willing to take care of my needs. Service was efficient, knowledgeable and very reasonably priced. I will use them for future needs More

by Peggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridget
Dec 11, 2021 -

Peggy responded

Happy with everything

Dec 11, 2021 -

Peggy responded

Courteous helpful friendly efficient

Dec 13, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your five-star review. We appreciate your positive feedback. Best Regards, Tricia DeRocker Customer Relations Manager tricia_dderocker@jenkinscars.com 352-326-3585 (Ext.4353)

December 09, 2021

The people at Jenkins are always friendly and helpful! This is the second new car we have bought at Jenkins and got the same high quality service as before! From the new car sales to maintenance, the same More

by drstonecrest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you so much for doing business with us at Jenkins Hyundai of leesburg. We are delighted to know that you had an excellent experience with us. Thank you for your loyalty. Best Regards, Tricia DeRocker Customer Relations Manager tricia_dderocker@jenkinscars.com 352-326-3585 (Ext.4353)

December 08, 2021

I don't like that they always move my drivers' seat all the way back More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Jenkins Hyundai of Leesburg responded

I apologize for the inconvenience this has caused. We appreciate your business and valuable feedback. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

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