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Jenkins Hyundai of Leesburg - Service Center

Leesburg, FL

4.8
1,321 Reviews

1,321 Reviews of Jenkins Hyundai of Leesburg - Service Center

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January 22, 2022

I brought my car in for service and I was taken care of immediately . Very courteous and prompt. Rafael explained everything very thoroughly. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Jenkins Hyundai of Leesburg responded

We appreciate your positive feedback. Thank you for choosing jenkins hyundai for your service needs. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

January 21, 2022

Service visit. The guy who checked me in was great. I had an oil change and noticed wind noise on both driver and passenger side. He said it was because of rook racks. Not sure I buy that but that is wha More

by paulwelsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you so much for your feedback. We appreciate your business and look forward to taking care of you in the future. Best Regards, Tricia DeRocker Customer Relations Manager tricia_Derocker@jenkisncars.com 352-326-3585 (ext.4353)

January 20, 2022

Very Pleasant, did the job they were supposed to do but didn't wash my car as they said they would but that's okay. More

by ilvgolf2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridgette Dorsey
Jan 21, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your feedback. I apologize that your car was not washed as promised. Please stop by at your convenience and reach out to me. I would be happy to have your car ran through the car wash. Best Regards,  Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353) 

Jan 21, 2022 -

ilvgolf2004 responded

no problem, I will take it to a car wash.

January 20, 2022

Courteous, attentive, patient in explanation of details of maintenance for future, timely with scheduled appt, More

by Thear4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your positive feedback. We appreciate your business and look forward to taking care of you in the future. Best Regards, Tricia DeRocker Customer Relations Manager tricia_Derocker@jenkisncars.com 352-326-3585 (ext.4353)

January 19, 2022

Service was delayed but the service writer, Melanie Finn, more that’s made up for this delay. She is exceptional in her job. I believe she indeed has the customer as her number one priority. More

by Markhudson5256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that Melanie provided you an excellent service experience while visiting Jenkins Hyundai of Leesburg. Customer satisfaction is truly our top priority. Best Regards,  Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353) 

January 19, 2022

Service department is always top notch! Especially Tiffany...she takes great care of you. Great job! More

by Shannanhensley12
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tiffany Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your generous feedback. You are the reason we are here. Best Regards, Tricia DeRocker Customer Relations Manager tricia_Derocker@jenkinscars.com 352-326-3585 (Ext.4353)

January 17, 2022

Took my car in for oil change. Norman was friendly and super helpful. He addressed my questions and concerns. More

by mrenaey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Jan 17, 2022 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that Norman provided you with an excellent service experience at Jenkins Hyundai of Leesburg. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

January 15, 2022

My service advisor Tiffany did an excellent job. My salesperson David is always there to answer any questions you may have. The services preformed was done in an hour! thanks More

by ronaldjohnson82
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Thibeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your generous feedback. We appreciate your business and look forward to taking care of you in the future. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

January 15, 2022

I have never been so pleased with an auto service department as I was yesterday. Your service advisor Tiffany epitomizes what superior customer satisfaction is. More

by xbs865
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Jenkins Hyundai of Leesburg responded

We are delighted to hear that you enjoyed your recent service appointment. You are the reason we are here. We appreciate your business. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

January 15, 2022

One reason for the service visit was to resolve a repeat problem with a "low pressure" warning light for my front right tire. It was not properly addressed during the service but our service contact, Ty, t More

by chrisfell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Jenkins Hyundai of Leesburg responded

I apologize for the oversight on our part but we are happy to hear that Ty addressed the issue. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

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