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Jenkins Hyundai of Leesburg - Service Center

Leesburg, FL

4.8
1,321 Reviews

1,321 Reviews of Jenkins Hyundai of Leesburg - Service Center

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March 03, 2022

Your people did a good job but when you make an appointment you don't expect to be there for 3 hours for an oil change and tire rotation. I make an appointment expecting to get my car in at that ti More

by soliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melanie Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you so much for your valuable feedback. I sincerely apologize for the inconvenience this caused you. We are working diligently to hire more staff to expedite the appointments as well as help with the call system. Thank you for your patience with us. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

March 02, 2022

Excellent service writer and service department. Clean, professional staff and facilities. Knowledgeable. I will return More

by Wfes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you so much for taking the time to tell us how your recent service visit was. We appreciate your feedback. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (Ext.4353)

February 28, 2022

easy to make an appointment, very helpful folks to take care of business. always a first class job. Wont go wrong here. More

by mycloned67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your positive review. We appreciate your business and look forward to taking care of you in the future. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4335)

February 28, 2022

I NORMALLY, I HAVE TIFFANY MANAGING MY SERVICE CALL, BUT; IT DOESN'T MATTER WITH THIS EXCEPTIONAL SERVICE CENTER! THEY ARE ALL WONDERFUL PEOPLE WHO CARE ABOUT THEIR CUSTOMERS! I WISH WALMART AND PUBLIC HAD T More

by cj563ps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Jenkins Hyundai of Leesburg responded

We appreciate your feedback. Customer satisfaction if our top priority. We look forward to taking care of you in the future. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

February 28, 2022

Great service department. More than made up for the previous time when I had to wait so long. I think Jenkins Hyundai is all around great!! More

by Blackburnand54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Carranza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that you enjoyed your recent service experience at Jenkins Hyundai of Leesburg. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (Ext.4353)

February 27, 2022

I had warranty work done. It was completed and I was taken care by the service department. More

by Richlolo4214
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafael Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for taking the time to tell how your experience was while visiting Jenkins Hyundai. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585

February 26, 2022

Allen was professional and great follow up as to status of the vehicle. Thanks also to Jeremy in the parts department. Oops I missed the cashier at checkout, but appreciate her kindness and efficiency in a More

by Magee50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen in Service
Feb 26, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your five-star survey. We are delighted to know that Alan provided you with an excellent service experience. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

February 24, 2022

Always a pleasant experience, employees are courteous and professional. No high pressure to get additional work done. Recommendations are always appreciated. More

by 09 Santa fe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your generous feedback. We appreciate your business and look forward to taking care of you in the future. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

February 23, 2022

Melanie truly went out of her way to ensure a safety recall was fixed fir me before we had to leave on a trip. I had just returned to the States from a 2 year lockdown in Australia & wanted to get my H More

by lgsmith1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that Melanie provided you with an excellent service experience. We appreciate your feedback and look forward to taking care of you in the future. Best Regards, Tricia DeRocker Customer Relations Manager tricia_Derocker@jenkinscars.com 352-326-3585 (Ext.4353)

February 19, 2022

Thank you Ty for getting my car fixed and back to me in a timely manner. More

by debbie04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your generous feedback. We appreciate your business. Best Regards,  Tricia DeRocker Customer Relations Manager tricia_Derocker@jenkinscars.com 352-326-3585 (ext.4353) 

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