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Jenkins Hyundai of Leesburg - Service Center

Leesburg, FL

4.8
1,321 Reviews

1,321 Reviews of Jenkins Hyundai of Leesburg - Service Center

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April 13, 2022

So the last two times that I have come here for an oil change I have been told that I needed to have my brakes redone and rotors also. Along with having the engine filter replaced and cabin filter replace More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tiffany Carranza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Jenkins Hyundai of Leesburg responded

I sincerely apologize for any misinformation that was provided to you during your service appointment. We truly strive for customer satisfaction and hope to provide you with an excellent service experience in the future. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

April 09, 2022

SERVICE WRITER RAFAEL IS TRULY A PERFECT EXAMPLE OF SOMEONE THAT YOU WANT TO MEET FACE TO FACE WITH CUSTOMERS AND REPRESENT YOUR SERVICE BRAND!! More

by cgriffin8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPARTMENT
Apr 11, 2022 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that Rafael gave you an excellent service experience while visiting the dealership. We appreciate your feedback. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (Ext.4353)

April 08, 2022

I am using your dealership for yers and years (my 2 car) for your service. Because I am always happy I am coming back but this time I had lady from first moment I arrived and she was above service people fo More

by josefurbanec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry I miss her name but she was #1
Apr 08, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your feedback and your continued business. We are delighted to know you enjoyed your recent visit to service. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

Apr 08, 2022 -

josefurbanec responded

It’s really good place for to service my car. Friendly people and good service.

April 08, 2022

Rafael was great. He was very helpful and explained everything to me in detail! Thanks! More

by Aesqu003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Jenkins Hyundai of Leesburg responded

We are delighted to know you enjoyed your service experience with Rafael. Thank you for your business. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

April 05, 2022

Melanie was very personable and informative. Extremely knowledgeable and helpful. Kept me informed of progress on the service of the vehicle. More

by Chuck
Recommend Dealer
Yes
Employees Worked With
Melanie Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Jenkins Hyundai of Leesburg responded

Thankyou for your five-star review. We are delighted to know you enjoyed your recent visit to service. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

April 02, 2022

Informative but not hard sell! Well done folks. I will be back. Would be nice to have a coupon. -) More

by will.schraven13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know my service consultant
Apr 06, 2022 -

Jenkins Hyundai of Leesburg responded

We are delighted to know you enjoyed your experience at Jenkins Hyundai of Leesburg. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

April 01, 2022

The service I received from Tiffany was excellent as usual. Was kind of disappointed they did not have the recall part for my vehicle More

by dep78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your valuable feedback. We apologize for any inconvenience this caused you but we look forward to taking care of you in the future. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

April 01, 2022

Continued profession service. Great, pleasant experience. Work accomplished without any problems. Keep on, keeping on. More

by Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your five-star review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

March 31, 2022

Jenkins Hyundai provided excellent service for our new Palisade. They were very professional and even washed the 🚗. More

by tolucabird
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your positive feedback. We are delighted to know you enjoyed your recent visit to Jenkins Hyundai. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

March 26, 2022

My service was great I did not have an appointment was still out within one hour!! More

by Katrinanixonwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Jenkins Hyundai of Leesburg responded

We are delighted to know you had an excellent service experience while visiting Jenkins Hyundai of Leesburg. We appreciate your business. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

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