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Jenkins Hyundai of Leesburg - Service Center

Leesburg, FL

4.8
1,322 Reviews

1,322 Reviews of Jenkins Hyundai of Leesburg - Service Center

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November 12, 2022

Service rep. Valdez was courteous and helpful. Time waiting was reasonable for oil change and car wash. More

by Duper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that Rafael took excellent care of you while visiting the dealership. Thank you for your five-star review.

November 10, 2022

I just stopped by to have an engine code checked. I had Melanie Finn as a service advisor. She got me in right away and got an answer to what the problem could be and how to solve it. Melanie was More

by Ray Ozanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that Melanie took excellent care of you during your service appointment. Thank you for your generous feedback.

November 09, 2022

Your service reps are on point, wish the wait time was less. Space appointments further apart. More

by Dlbonivich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your feedback. We truly appreciate it.

October 31, 2022

Offered clear explanation of all that was done and needed attention in the future. Great service with a smile More

by retiredchrissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your positive feedback. We appreciate your review.

October 27, 2022

Alan was very pleasant. He made sure the technicians thoroughly addressed all issues I had reported happening with my car. He set my expectations on my wait time and kept More

by d123larson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Solis
Oct 27, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your positive feedback. We are delighted to know that Alan provided you with an excellent experience.

October 22, 2022

Alan was very friendly and explained what needed to be done and why. He kept me informed during the whole service. More

by JoE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Solis
Oct 24, 2022 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that Alan took excellent care of you.

October 20, 2022

Sergio Alvarez was great to work with! They knew I needed to get in and out quickly and they were completed within an hour. I appreciate the timeliness. I will say that it never fails when More

by missikelsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your feedback. We are delighted to know that Sergio took excellent care of you.

October 19, 2022

Wouldn't honor certificates of service that were purchased and left for me by the cars previous owner. Already paid for! Home warranty's are easily transferred, why not service certificates. Coupons More

by amandaleighkoch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melanie Finn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your feedback. Unfortunately, there is no way for us to honor a service contract for you that is registered under a different owner. I apologize for the inconvenience. We truly appreciate your business.

October 18, 2022

Excellent Service experience! The entire service department seems to be very well run. They respect your time and the quality of the workmanship is above average. More

by pilar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Oct 18, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you so much for your kind review. We appreciate your feedback.

October 17, 2022

Matt (Tiny) Enix and Tara Vittoria are rockstars! !Jenkins is very fortunate to have people like them providing quality customer service to the Lake County area!! More

by dstaley1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew "Tiny" Enix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Vittoria
Oct 17, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you so much for your positive feedback. We appreciate your review.

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