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Jenkins Hyundai of Leesburg - Service Center

Leesburg, FL

4.8
1,321 Reviews

1,321 Reviews of Jenkins Hyundai of Leesburg - Service Center

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November 17, 2022

It was a pleasure working with Melanie Finn. She kept me informed and clearly explained all charges. More

by VR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your five-star review. Customer satisfaction is our top priority.

November 17, 2022

Nicole was amazing, quick & extremely professional. She is extremely knowledgeable & she is very customer service oriented. More

by nm121757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Carranza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Jenkins Hyundai of Leesburg responded

We appreciate your feedback and are delighted to know that Nicole took excellent care of you.

November 16, 2022

Ty Gould always takes fabulous care of my and my family. We have 3 family vehicles through Jenkins and could not be happier. More

by CasimonSays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your positive feedback. We are happy to have you as a part of the Jenkins family.

November 16, 2022

Allen, welcomed me at the service drive. Janelle ( gosh I hope I have her name correct) recognized my name as awaiting a car for use. Allen’s follow up was thorough and timely, keeping me in More

by Magee50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Solis, Janelle ( hope I have her name correct)
Nov 16, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you so much for your positive review. We are so delighted to know that our service team provided you with an excellent experience. Customer satisfaction if our top priority.

November 16, 2022

Always friendly people very informative on what needs to be done on your vehicle sometimes a little hard to get an appointment on the phone . More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your helpful feedback. We appreciate your business.

November 16, 2022

Ms. Melanie Finn my new Service Advisor was excellent and more than a pleasure to work with. She was both attentive and pleasant. More

by Sheppadr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your feedback and five-star review.

November 14, 2022

Raphael goes above and beyond to take care of my car. He provides great service and very knowledgeable. As long as he is taking care of my car I will keep coming back!! More

by MATTYMOUSE1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Jenkins Hyundai of Leesburg responded

Customer satisfaction if our top priority. Thank you for your positive feedback.

November 14, 2022

I made a service appointment for my new Hyundai, when I arrived I was told there would be a 3-4 hour wait for my oil change! I said but I had an appointment, the service representative said to think of it More

by Beware!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty Gould
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Valdez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Finn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Carranza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : You can’t talk to anyone by phone!, Norman Kingsley
Nov 16, 2022 -

Jenkins Hyundai of Leesburg responded

I sincerely apologize for not meeting your expectations at your last visit. We strive for customer satisfaction. I hope you allow us another opportunity to service your vehicle in the near future and make up for your negative experience.

November 13, 2022

Very good service and no pushing for extra sevices. . Personnel were very courteous and respectful. More

by rich_abrams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara Vittori
Nov 16, 2022 -

Jenkins Hyundai of Leesburg responded

Thank you for your positive review. We appreciate your feedback. Customer satisfaction is our top priority.

November 12, 2022

Service rep. Valdez was courteous and helpful. Time waiting was reasonable for oil change and car wash. More

by Duper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Jenkins Hyundai of Leesburg responded

We are delighted to know that Rafael took excellent care of you while visiting the dealership. Thank you for your five-star review.

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